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The complainant’s insured vehicle was damaged in a fire and the first surveyor assessed the loss at ₹4,68,000, against ₹4,00,000 assessed by a subsequent surveyor.
Commission held that Amazon cannot shelter behind its marketplace role and an OTP delivery record where the delivered parcel held e-waste instead of a laptop worth ₹1,29,990.
Eight rulings in SCC Vol. 8 Part 2 cover grounds of arrest, deficiency in bank service, contempt and cheque bounce.
The Court accepted that determining the basis of pecuniary jurisdiction is within the domain of the law-making body.
The Court held that a comprehensive maintenance contractor owes a heightened duty of care and where it is aware of a defect and fails to implement the necessary remedial measures or ensure safe operation, it is guilty of deficiency in service.
The Commission said that, in the absence of any restraint order from the Delhi High Court, there was no basis to halt the execution proceedings and directed that the matter continue in accordance with law.
CCPA has enforced consumer protection law against 27 restaurants; automatic service charge deemed illegal, penalties imposed to curb unfair trade practices.
by Devika Sharma†