Rapido Fined ₹10 Lakh: Why CCPA Objected to Pre-Ride Tipping Prompts
The Central Consumer Protection Authority (CCPA) has imposed a ₹10 lakh penalty on Rapido for displaying pre-ride tipping prompts that suggested consumers
CCPA
CCPA: Rapido’s pre-ride tipping prompts misleading and unfair; ₹10 lakh penalty imposed
Holding that Rapido’s pre-ride tipping prompts misled consumers into believing that additional payments would improve ride availability and confirmation, the CCPA found the practice to constitute misleading advertisements, an unfair trade practice and prohibited dark pattern.
Chaayos Said the Service Charge Was Voluntary but Its Own Billing Software Said Otherwise: CCPA Imposes ₹50,000 Penalty
The CCPA observed that Chaayos has a substantial consumer reach and market presence as the restaurant has more than 180+ outlets in India, and levy of service charge by default on bill has the potential to affect a large number of consumers.
Trick Question, Forced Action, Interface Interference: CCPA Identifies Three Dark Patterns on SpiceJet’s Booking Platform, Imposes ₹1 Lakh Penalty
CCPA observed that SpiceJet designed its interface in a manner that favoured enrolment into the SpiceClub Loyalty Program and subscription to promotional communications through pre-selected options, resulting in unfair trade practices, misleading representations and impairment of consumer choice and informed decision-making.
Legislation Roundup June 2026: From EPF Coverage Clarifications and Tax Incentives to AI in Courts and Passport Fee Revisions
A comprehensive roundup of June 2026’s regulatory highlights, featuring central policy reforms, judicial innovation, and notable state-level legislative updates.
CCPA Issues Notices to Six E-Commerce Platforms for Listing Restricted Drone & GPS Jammers in Violation of Consumer Protection Laws
CCPA has notified six e-commerce platforms for unlawfully listing restricted wireless jamming devices without approvals.
Mandatory Service Charge Declared Illegal: CCPA Penalizes Restaurants Across India
CCPA has enforced consumer protection law against 27 restaurants; automatic service charge deemed illegal, penalties imposed to curb unfair trade practices.
Are You Manipulated?
by Udayan Jain* and Geetika Vyas**
Inside CCPA order imposing Rs 5 Lakh penalty on Drishti IAS over misleading ad on selection of 216+ candidates in UPSC CSE 2022
In a preliminary inquiry, it was prima facie observed that Drishti IAS had allegedly published the claim/advertisement and simultaneously advertised various types of courses provided by them on its official website while concealing important information. Therefore DG (Investigation) was requested to look into the matter.
CCPA imposes Rs 10 Lakhs penalty on Rapido for its ‘Guaranteed Auto’ & ‘Auto in 5 min or get ₹ 50’ Advertisements
“Rapido had engaged in a practice calculated to mislead consumers by both commission and omission overstating its actual service capability while concealing qualifying conditions for the purpose of promoting its business”.
Genuinely Green? Tightening the Noose on Environmental Claims in Advertising
by Bose Varghese*, Pooja Kapadia** and Chelsea Sawlani***
Role of Dark Patterns in Consumer Decision-Making and Data Disclosure
by Tanu Banerjee†, Sankalp Jain†† and Vaibhav Laddha†††
CCPA publishes Rules for Employees of Central Authority
Central Consumer Protection Authority (Recruitment, Salary, Allowances and other Terms and Conditions of Service of Officers and Other Employees of Central Authority) Rules, 2024
CCPA notifies Guidelines for Prevention and Regulation of Dark Patterns, 2023 to prevent unfair trade practice
On 30-11-2023, the Central Consumer Protection Authority notified the Guidelines for Prevention and Regulation of Dark Patterns, 2023. The provisions came into
Delhi High Court stays CCPA ruling on levying service charges in hotels and restaurants as an unfair trade practice
Delhi High Court: Yashwant Varma, J. stayed the ruling passed in the form of guidelines by the Central Consumer Protection Authority (‘CCPA’)
CCPA issues Guidelines to prohibit automatic levy of service charge in hotels and restaurants
On 04-07-2022, the Central Consumer Protection Authority (‘CCPA’) has issued Guidelines to prevent unfair trade practices and to protect the consumer interest