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Centre has notified the Consumer Protection (E-Commerce) (Amendment) Rules, 2026, introducing stricter disclosure requirements, annual dark pattern audits, greater transparency in rankings and search results, and enhanced consumer protection measures for e-commerce platforms.
CCPA has enforced consumer protection law against 27 restaurants; automatic service charge deemed illegal, penalties imposed to curb unfair trade practices.
“Rapido had engaged in a practice calculated to mislead consumers by both commission and omission overstating its actual service capability while concealing qualifying conditions for the purpose of promoting its business”.
The National Consumer Helpline (NCH) is a project of the Department of Consumer Affairs which is executed through the Indian Institute of