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The Commission noted that the scientific analysis and the clarifications issued by the Government itself did not indict Nestle India, therefore, there is no material to support the allegations made in the complaint so as to proceed any further.
DCDRC observed that the video was not just a collection of images and sounds but a vessel for the heartbeats of a family’s collective journey, carrying the laughter, tears, and love of a day that marked the beginning of a new chapter in their lives.
The complainant had booked a flight from Chennai to Jodhpur via Mumbai; however, his flight from Chennai to Mumbai was re-routed via Hyderabad without any prior information from the airlines.
The Commission stated that restaurants and cafes have a moral and legal obligation to provide free drinking water to their patrons, and failure to do so constitutes deficiency in services.
Holding Samsung India liable for deficiency in service, DCDRC stated that often companies fail to provide spare parts required for a product’s proper functioning, thereby eventually compelling consumers to discard still-functional products.
“Despite having CCTVs installed and full proof of inward and outward register, the car was stolen from the premises of hotel itself is a proven incident of carelessness and negligence on part of the hotel staff”.
The complainant had ordered a parcel of Chicken Biryani and paid for the same, however, when he reached home and opened the parcel, it was just Biryani Rice.
The District Consumer Commission observed that issuance of poorly printed bills to consumers may constitute ‘deficiency of service’ and an ‘unfair trade practice’ as per directives issued by Kerala State Department of Consumer Affairs.
The Commission stated that the treating doctor is the best judge in a case where multiple options/ tests are available in respect of a particular ailment.
“Complainant had levelled the very serious allegations vis-a-vis the quality of the cake, and that too on the same day when the cake was consumed. Thus, a heavy duty was cast upon the bakers, who claimed themselves to be equipped with appropriate laboratory facility, to get the sample of the cake tested”.
The Commission was deciding a case where the complainant (who was a medical professional himself) had accused the opposite parties of medical negligence after his son died due to cardiac arrest after getting operated for disfigurement of eye.
![district consumer disputes redressal commission [dcdrc], kamrup](https://www.scconline.com/blog/wp-content/uploads/2023/05/district-consumer-disputes-redressal-commission-dcdrc-kamrup-440x293.webp)
The Commission found that the management of Galleria Cinemas was negligent for not ensuring proper hygienic conditions for their viewers.
Explore decisions of Tribunals, Regulatory Bodies and Commissions in India with stories on supply of goods to overseas customers, question of condonation of delay by NCLAT, maintainability of application u/s 7 of IBC Code, NGT on violation of environmental norms by State, and so on.
The Commission observed that Malayalis have sentimental attachment towards ‘Thiruonam Sadya’; therefore, waiting for a long time and eventually not getting the ‘Sadya’ can be quite frustrating.
In the instant matter the National Consumer Disputes Redressal Commission had to determine whether the complainant's JCB machine had fallen down or overturned for the purposes of an insurance claim
District Consumer Disputes Redressal Commission, Gurugram: While deciding the instant matter wherein the complainant applied for medical assistance due to
Consumer Disputes Redressal Commission, Kollam: While deciding upon the instant consumer complaint against Zomato for failing to deliver the food
Additional District Consumer Disputes Redressal Commission, Thane: In a significant decision delivered in August over a complaint alleging deficiency of
State Consumer Disputes Redressal Commission (SCDRC), Chandigarh: While deciding the instant appeal filed by VLCC Health Care Ltd. against the