Consumer Commission Archives

Complaints with ‘highly disputed questions of facts’ cannot be decided by Consumer Disputes Redressal Commission/Forum: Supreme Court

Supreme Court quashed the original complaint and said that respondent miserably failed to discharge his burden to prove deficiency in service on part of the bank.

Legislation Updates Notifications

CCPA issues Guidelines to prohibit automatic levy of service charge in hotels and restaurants

On 04-07-2022, the Central Consumer Protection Authority (‘CCPA’) has issued Guidelines to prevent unfair trade practices and to protect the consumer interest

Case Briefs Foreign Courts

Australia Federal Court rejects appeal made by Competition and Consumer Commission alleging false representations by telecom company

Federal Court of Australia: Wigney, O’Bryan and Jackson JJ rejected an appeal made by the Australian Competition and Consumer Commission (ACCC) against