Rapido Fined ₹10 Lakh: Why CCPA Objected to Pre-Ride Tipping Prompts
The Central Consumer Protection Authority (CCPA) has imposed a ₹10 lakh penalty on Rapido for displaying pre-ride tipping prompts that suggested consumers
RAPIDO
CCPA: Rapido’s pre-ride tipping prompts misleading and unfair; ₹10 lakh penalty imposed
Holding that Rapido’s pre-ride tipping prompts misled consumers into believing that additional payments would improve ride availability and confirmation, the CCPA found the practice to constitute misleading advertisements, an unfair trade practice and prohibited dark pattern.
CCPA imposes Rs 10 Lakhs penalty on Rapido for its ‘Guaranteed Auto’ & ‘Auto in 5 min or get ₹ 50’ Advertisements
“Rapido had engaged in a practice calculated to mislead consumers by both commission and omission overstating its actual service capability while concealing qualifying conditions for the purpose of promoting its business”.
‘Identical marks, identical goods/services and identical target consumers’: Delhi HC grants relief in favour of Rapido in trade mark dispute
“It is clear that the impugned mark has been adopted by Respondent 1 dishonestly to trade upon the goodwill and reputation of the petitioner under the RAPIDO marks and to associate itself with the petitioner.”