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Holding that Rapido’s pre-ride tipping prompts misled consumers into believing that additional payments would improve ride availability and confirmation, the CCPA found the practice to constitute misleading advertisements, an unfair trade practice and prohibited dark pattern.
CCPA observed that SpiceJet designed its interface in a manner that favoured enrolment into the SpiceClub Loyalty Program and subscription to promotional communications through pre-selected options, resulting in unfair trade practices, misleading representations and impairment of consumer choice and informed decision-making.
The State acts as a model employer that can’t discriminate among its employees and give a benefit that is conferred under the applicable rules/instructions to some, and deny the same to others.
Supreme Court: In an appeal against the decision of the National Consumer Disputes Redressal Commission (‘NCDRC’), wherein the commission having