CCPA Advisory: No Separate LPG and Fuel Charges on Restaurant Bills
CCPA has issued an advisory strengthening consumer protection by prohibiting restaurants from levying separate LPG and fuel charges.
Central Consumer Protection Authority
Inside CCPA order imposing Rs 5 Lakh penalty on Drishti IAS over misleading ad on selection of 216+ candidates in UPSC CSE 2022
In a preliminary inquiry, it was prima facie observed that Drishti IAS had allegedly published the claim/advertisement and simultaneously advertised various types of courses provided by them on its official website while concealing important information. Therefore DG (Investigation) was requested to look into the matter.
CCPA imposes Rs 10 Lakhs penalty on Rapido for its ‘Guaranteed Auto’ & ‘Auto in 5 min or get ₹ 50’ Advertisements
“Rapido had engaged in a practice calculated to mislead consumers by both commission and omission overstating its actual service capability while concealing qualifying conditions for the purpose of promoting its business”.
Tipping the Balance: An Analysis of Delhi High Court’s Ban on Mandatory Service Charges in Restaurants
by Arush Khanna* and Vaibhav Mehra**
Sections 34, 47 and 58 of Consumer Protection Act, 2019 neither violative of Art. 14 nor manifestly arbitrary: SC
“Central Consumer Protection Council and the Central Consumer Protection Authority shall in exercise of their statutory duties take such measures as may be necessary for survey, review and advise the government about such measures necessary for effective and efficient redressal and working of the statute”.
Genuinely Green? Tightening the Noose on Environmental Claims in Advertising
by Bose Varghese*, Pooja Kapadia** and Chelsea Sawlani***
Role of Dark Patterns in Consumer Decision-Making and Data Disclosure
by Tanu Banerjee†, Sankalp Jain†† and Vaibhav Laddha†††
CCPA publishes Rules for Employees of Central Authority
Central Consumer Protection Authority (Recruitment, Salary, Allowances and other Terms and Conditions of Service of Officers and Other Employees of Central Authority) Rules, 2024
CCPA notifies Guidelines for Prevention and Regulation of Dark Patterns, 2023 to prevent unfair trade practice
On 30-11-2023, the Central Consumer Protection Authority notified the Guidelines for Prevention and Regulation of Dark Patterns, 2023. The provisions came into
Members of Federation of Hotel and Restaurant Associations of India shall use the term ‘staff contribution’ for the amount charged as ‘service charge’: Delhi High Court
“The menu cards shall specify in bold that after the payment of ‘Staff Contribution’, no further tip is necessary to be paid to the establishment, servers or restaurant staff.”
Changing How India Advertises: Government Introduces New Guidelines
by Tanu Banerjee† and Garima Kedia††
Cite as: 2022 SCC OnLine Blog Exp 53
Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022
The Central Consumer Protection Authority has issued Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022 to provide for
Central Consumer Protection Authority refers Honey Adulteration matter to FSSAI & extends cooperation in investigation for taking class action under S. 10 of New Consumer Protection Act
It has been reported to the Department that most of the honey brands sold in the market are adulterated with sugar syrup.
Centre notifies the establishment of Central Consumer Protection Authority
Central Consumer Protection Authority Central Government establishes the Central Consumer Protection Authority as a body corporate by the said name having perpetual
Consumer Protection Act, 2019 comes into force from today
The Consumer Protection Act, 2019 comes in to force from today i.e. 20th July 2020. While briefing the media about the Consumer Protection