District Consumer Disputes Redressal Forum, New Delhi: The Coram of Rekha Rani (President) and Kiran Kaushal (Member) allowed a case filed against the opposite party Global Alliance Matrimony (OP) under Section 11 of the Consumer Protection Act, 1986.

The complainant, Saurabh Rai filed a complaint in this forum against the OP, a marriage bureau, alleging them of unfair trade practices and deficient in providing services. The complainant had paid Rs 31,000 to the OP for premium matrimonial service. Neither did he found a perfect match nor a single meeting. OP also didn’t provide any customised service as promised at the time of registration. The complainant also stated that after some time OP stopped taking his and his aunt’s calls. Notice was duly served upon the OP but none appeared on its behalf to contest the case of the complainant. Hence, OP proceeded ex-parte.

The Tribunal was of the opinion that OP was grossly deficient in service and allowed the complaint, and directed OP to refund Rs 31,000 paid by the complainant along with interest at 6 percent per annum from the date of registration till realization. Additionally, the Tribunal also directed OP to pay Rs 5,000 towards mental agony, harassment and cost of litigation.[Saurabh Rai v. Global Alliance Matrimony, Complaint Case No. CC/196 of 2017, decided on 05-12-2019]

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  • Mangal Fere marraige bereau , medical jabalpur (MP) have taken money of Rs.4500/- for giving contacts of girls or women for marraige. Given five contacts out of which three are already married, and two are not interested for marraige. After that there is no reply from anyone of the bereau and when we call or whatsapp in the number 9754753067/8818842830 they says “Website par kaam chal raha hai, aap tension mat lijiye “. Money has been sent to SBI.A/C.NAME:- MANGAL FERE DOT COM SBI.
    A/C.NO:- 38294933971.
    IFSC CODE:- SBIN0001445.
    CODE :- 001445
    This is complete fraud.

  • 2000 rs le kr ab na to ph.uthate h na baat kerte h
    M kya kru kaise apne paise wapis lu
    Plz help me
    Mere pass sirf Watsap k msg hi h
    Aur Kucch v nhi
    2000 ki tranjection jo ki
    Is ki pic h
    Aur Kucch nhi

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