On 15-9-2025, the Ministry of Railways announced a significant reform in the online ticketing system: Aadhaar authentication will be mandatory for booking general reserved tickets online. This measure is aimed at enhancing transparency and ensuring equitable access for genuine passengers. This directive will come into effect from 01-10-2025.
Key takeaways:
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As per the directive, the Aadhaar authentication will be required for booking general reserved tickets online via the Indian Railway Catering and Tourism Corporation (IRCTC) website and mobile app during the first 15 minutes of the daily reservation window.
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This initiative aims to safeguard the integrity of the reservation system by prioritizing access for genuine passengers and preventing its exploitation by touts and unauthorized agents who frequently manipulate online bookings for bulk reservations and resale.
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Only passengers with Aadhaar-verified IRCTC accounts will be permitted to book tickets during this window, thereby restoring fairness and accessibility in the ticketing process.
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The Ministry clarified that there will be no change in the booking timings or procedures at computerized Passenger Reservation System (‘PRS’). Passengers opting for offline bookings can continue without Aadhaar-related requirements.
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Additionally, the existing 10-minute restriction on authorized ticketing agents remains unchanged.
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Agents will still be barred from booking opening-day reserved tickets during the first 10 minutes of the reservation window, ensuring that individual passengers have a fair opportunity to secure their seats.
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Aadhaar-verified users will gain early access during the restricted window, offering a competitive advantage during peak travel periods.
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As the new rule comes into effect, it is expected to bring about a more secure and equitable ticketing environment for travellers across India.
