employer's failure to furnish records
Case BriefsHigh Courts

Employees cannot be denied higher pension benefits due to employer or record-keeping lapses; authorities must assess claims based on all available evidence and adopt a practical, non-technical approach.

Employer’s record lapse
Case BriefsHigh Courts

“The responsibility lies with the employer, and if the employer has failed in maintaining records or producing them, then the consequence cannot be shifted upon the employee.”