A Misplaced Assertion: Harmonisation of Regulations is crucial for the growth of E-Commerce in India
by Ayush Tripathi† and Abhishek V.††
Cite as: 2021 SCC OnLine Blog Exp 74
consumer protection
Model receives haircut not as per her instructions and then faces medical negligence due to a treatment provided by Salon on her scalp | Leads to losing job, model assignment and mental trauma: Salon at ITC Maurya, guilty or not? NCDRC’s striking decision
National Consumer Disputes Redressal Commission (NCDRC): Expressing that “Women are emotionally attached to their hair” Justice R.K. Agarwal (President) and S.M. Kantikar
Opening Pandora’s Box | Whether valuation of lost gold can be determined as on date when reimbursement is made by insurer? NCDRC determines
National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) while addressing the appeal, expressed that: If the valuation of the lost
While seeking a refund of amount from builder, will he be liable to pay amount paid as EMIs towards loan sanctioned? Read detailed report on DSCDRC’s decision
Delhi State Consumer Disputes Redressal Commission (DSCDRC): Coram of Dr Justice Sangita Dhingra Sehgal (President) and Anil Srivastava (Member)ordered the builder to
Proceedings instituted under Consumer Protection Act, 1986 not to be transferred to fora created under 2019 Act with newly prescribed pecuniary limits: Supreme Court
“One can imagine the serious hardship that would be caused to the consumers, if cases which have been already instituted before the NCDRC were required to be transferred to the SCDRCs as a result of the alteration of pecuniary limits by the Act of 2019.”
NCDRC | Newborn child in the care of hospital staff and her grandmother suffered from thermal burns. Will this amount to Contributory Negligence? Is the hospital vicariously liable? Read on
National Consumer Disputes Redressal Commission (NCDRC): The Division Bench of Anup K Thakur (Presiding Member) and Dr S.M. Kantikar (Member) while addressing
NCDRC | Whether educational institutions and co-curricular activities such as swimming provided by them will be covered under Consumer Protection Act? Read on
National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) addressed the issue of whether educational institutions fall under the ambit of
Supreme Court spells out if consumer fora can apply the New India Assurance company Ltd judgment prospectively and accept the written statement beyond 45 days
Supreme Court: The bench of Dr. DY Chandrachud and MR Shah, JJ has held that consumer fora has no jurisdiction and/or power
Supreme Court directs compensation of Rs. 5 Lakhs after a bank breaks customer’s locker without just cause. RBI to frame rules for Locker management [Read obligations of bank]
“Banks cannot wash off their hands and claim that they bear no liability towards their customers for the operation of the locker.”
NCDRC | If a farmer suffers crop loss due to the usage of herbicides bought from a dealer or manufacturer of agri-inputs, can he claim a loss for crop damage? Read Commission’s reasoning
National Consumer Disputes Redressal Commission (NCDRC): Anup K. Thakur (Presiding Member) dismissed the revision petition while upholding the State Commission’s order. Respondent/Complainant
One-Sided and Unreasonable Clauses in Apartment Buyer’s Agreement & Unfair Trade Practice: Read SC’s verdict
Supreme Court: The 3-Judge Bench of Dr Dhananjaya Y Chandrachud, Indu Malhotra and Indira Banerjee, JJ., observed that “Developer cannot compel the
2020 Wrap Up — Flashback of Stories on Consumer Cases
Since 2020 is now winding down, we switch on our flashback mode and note that a lot of changes in the name
Are you a homebuyer planning to take builder to Court? SC says you can choose between seeking remedy under the RERA Act or the Consumer Protection Act
The RERA Act does not bar the initiation of proceedings by allottees against the builders under the Consumer Protection Act, 1986.
NCDRC | Builder has to mention the date of delivery of possession in agreement & failure to do so will be read against builder; Homebuyer cannot be made to wait for possession indefinitely
National Consumer Disputes Redressal Commission (NCDRC): A Division Bench of Dr S.M. Kantikar (Presiding Member) and Dinesh Singh (Member) held that, a homebuyer
Class Actions in India: Will the Floodgates Open?
by Shaneen Parikh* & Namita Shetty**
Government notifies Central Consumer Protection Authority (Allocation and Transaction of Business) Regulations, 2020
Central Consumer Protection Authority (Allocation and Transaction of Business) Regulations, 2020 In exercise of the powers conferred by sub-section (1) and clause
[Medical Negligence] NCDRC | Rigid protocols prevailed over medical ethics; Hospital has right to insist payment but the prime duty is the care of emergency patient
National Consumer Disputes Redressal Commission (NCDRC): A Division Bench of Dr S.M. Kantikar (Presiding Member) and Dinesh Singh (Member), while addressing the issue
Latest addition to EBC’s Layman Series — Consumer Claims [Buy Now]
Consumer Claims by Akanksha Rana Overview: Akanksha Rana’s Consumer Claims is part of EBC’s LAYMAN SERIES and is written for the consumer
Service rendered at no matter how less consideration would still be a ‘service’ under Consumer Protection Act
Supreme Court: The bench of Dr. DY Chandrachud and Ajay Rastogi, JJ has held that a construction worker who is registered under
District Forum can’t extend limitation period of 45 days for filing response under Section 13 of Consumer Protection Act
Supreme Court: The 5-judge bench of Arun Mishra, Indira Banerjee, Vineet Saran, MR Shah and S. Ravindra Bhat, JJ has held that