District Consumer Court Archives

Case Briefs Tribunals/Commissions/Regulatory Bodies

“Expected to maintain standards”; DCDRC directs IRCTC to pay Rs 25000 compensation for dead worm found in Veg Biryani

The DCDRC said that it is expected from IRCTC to maintain certain standards and to check the quality of food that is being served to the consumers while travelling.

DCDRC finds Matrimony.Com Ltd. liable for deficiency in service for failing to deliver video album of a marriage reception held in 2017

Case Briefs Tribunals/Commissions/Regulatory Bodies

DCDRC imposes costs of Rs 40,000 on consumer seeking to repair/replace his damaged Hyundai car despite selling it

A consumer had filed a complaint before the DCDRC seeking repair or replacement of his damaged Hyundai car and compensation of Rs 5 Lakhs for mental agony and deficiency of service.