Consumer Archives

Proceedings instituted under Consumer Protection Act, 1986 not to be transferred to fora created under 2019 Act with newly prescribed pecuniary limits: Supreme Court

“One can imagine the serious hardship that would be caused to the consumers, if cases which have been already instituted before the NCDRC were required to be transferred to the SCDRCs as a result of the alteration of pecuniary limits by the Act of 2019.”

National Consumer Disputes Redressal Commission

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | If a fund transfer is effected through net banking and due procedure is followed by the Bank for the transfer, Can the account holder allege deficiency of service and negligence on the Bank? Read on

National Consumer Disputes Redressal Commission (NCDRC): C. Vishwanath (Presiding Member) upheld the State Commission’s Order. Petitioner/Complainant who was an account holder of

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Conveyance Deed forced on apartments buyers in lieu of Apartment Deed? Commission says it cannot go beyond express terms of the agreement entered into between parties

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) dismissed the complaint while granting an opportunity to the Complainant to approach

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Whether educational institutions and co-curricular activities such as swimming provided by them will be covered under Consumer Protection Act? Read on

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) addressed the issue of whether educational institutions fall under the ambit of

Case Briefs District Court

‘Using customers as Advertising Agents’: Charging money for carry bags with printed logo is spurious, unfair trade practice with deceptive nature | Payback of Rs 3 with interest & compensation ordered by Consumer Forum

District Consumer Disputes Redressal Commission-II, Hyderabad: A three-Member Bench of Vakkanti Narasimha Rao, President, and P.V.T.R Jawahar Babu and R.S. Rajeshree, Members,

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | “Sympathy cannot substitute for conclusive evidence of medical negligence”: Can a doctor be liable for medical negligence even after performing his duty with reasonableness? Read

National Consumer Disputes Redressal Commission (NCDRC): The Division Bench of Dr S.M. Kantikar (Presiding Member) and Dinesh Singh (Member), while addressing the

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | If a farmer suffers crop loss due to the usage of herbicides bought from a dealer or manufacturer of agri-inputs, can he claim a loss for crop damage? Read Commission’s reasoning

National Consumer Disputes Redressal Commission (NCDRC): Anup K. Thakur (Presiding Member) dismissed the revision petition while upholding the State Commission’s order. Respondent/Complainant

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | ‘CPA is for better consumer protection & speedy dispute redressal’: Costs imposed on HUDA for unnecessarily agitating a non-issue; Recovery to be made from officers responsible

National Consumer Disputes Redressal Commission (NCDRC): Dinesh Singh (Presiding Member), dismissed a revision petition filed by Haryana Urban Development Authority. The District

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Will an Insurance Company be obligated to notify the insured in regard to his policy being expired? Read in light of S. 50 of Insurance Act

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) expressed that: Section 50 of the Insurance Act imposes a statutory obligation

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | What are the obligations of the insured taking a Marine Insurance Policy? Principle of Utmost Good Faith favours whom? Commission delineates

National Consumer Disputes Redressal Commission (NCDRC): Anup K. Thakur (Presiding Member) dismissed a consumer complaint against the insurance company in case of

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Whether a company purchasing commercial space for its office is “consumer” under Consumer Protection Act, 2019? Commission answers

National Consumer Disputes Redressal Commission (NCDRC): Dinesh Singh (Presiding Member), expressed that whether, for a particular purpose, a company is a ‘consumer’,

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Law is settled that illegal and forceful means cannot be adopted by Banks to seize any property

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) expressed that: Law is settled that illegal and forceful means cannot be

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | A person purchasing a constructed real estate property “with eyes wide open”, Can he subsequently claim benefits offered in the original brochure?

National Consumer Disputes Redressal Commission (NCDRC): Anup Thakur (Presiding Member), held that a person who purchases a fully constructed real estate property (a

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | What factors are to be considered to ascertain whether a discharge voucher in full and final settlement was signed voluntarily or undue influence? Commission considers

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) observed that: “Conduct of the insured becomes relevant on the facts of

Case Briefs District Court

Amazon to pay Rs 45000 for rowing back on confirmed order for laptop by Law student, can’t evade responsibility when it allowed ‘Rockery Marketing’

State Consumer Dispute Redressal Commission, Odisha (SCDRC): Dr D.P. Choudhury (President) modified the compensation amount awarded to a Law Student in light of

Case Briefs Supreme Court

SCC Times

Consumer

Proceedings instituted under Consumer Protection Act, 1986 not to be transferred to fora created under 2019 Act with newly prescribed pecuniary limits: Supreme Court

NCDRC | If a fund transfer is effected through net banking and due procedure is followed by the Bank for the transfer, Can the account holder allege deficiency of service and negligence on the Bank? Read on

NCDRC | Conveyance Deed forced on apartments buyers in lieu of Apartment Deed? Commission says it cannot go beyond express terms of the agreement entered into between parties

NCDRC | Whether educational institutions and co-curricular activities such as swimming provided by them will be covered under Consumer Protection Act? Read on

‘Using customers as Advertising Agents’: Charging money for carry bags with printed logo is spurious, unfair trade practice with deceptive nature | Payback of Rs 3 with interest & compensation ordered by Consumer Forum

NCDRC | “Sympathy cannot substitute for conclusive evidence of medical negligence”: Can a doctor be liable for medical negligence even after performing his duty with reasonableness? Read

NCDRC | If a farmer suffers crop loss due to the usage of herbicides bought from a dealer or manufacturer of agri-inputs, can he claim a loss for crop damage? Read Commission’s reasoning

NCDRC | ‘CPA is for better consumer protection & speedy dispute redressal’: Costs imposed on HUDA for unnecessarily agitating a non-issue; Recovery to be made from officers responsible

NCDRC | Will an Insurance Company be obligated to notify the insured in regard to his policy being expired? Read in light of S. 50 of Insurance Act

NCDRC | What are the obligations of the insured taking a Marine Insurance Policy? Principle of Utmost Good Faith favours whom? Commission delineates

NCDRC | Whether a company purchasing commercial space for its office is “consumer” under Consumer Protection Act, 2019? Commission answers

NCDRC | Law is settled that illegal and forceful means cannot be adopted by Banks to seize any property

NCDRC | A person purchasing a constructed real estate property “with eyes wide open”, Can he subsequently claim benefits offered in the original brochure?

NCDRC | What factors are to be considered to ascertain whether a discharge voucher in full and final settlement was signed voluntarily or undue influence? Commission considers

Amazon to pay Rs 45000 for rowing back on confirmed order for laptop by Law student, can’t evade responsibility when it allowed ‘Rockery Marketing’

One-Sided and Unreasonable Clauses in Apartment Buyer’s Agreement & Unfair Trade Practice: Read SC’s verdict

Consumer Complaints Against Educational Institutions

Yearly Wrap Up | A Reflection on 2020

2020 Wrap Up — Flashback of Stories on Consumer Cases

Consumer Protection Act, 2019: A Primer