NCDRC Archives

National Consumer Disputes Redressal Commission

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | A person purchasing a constructed real estate property “with eyes wide open”, Can he subsequently claim benefits offered in the original brochure?

National Consumer Disputes Redressal Commission (NCDRC): Anup Thakur (Presiding Member), held that a person who purchases a fully constructed real estate property (a

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | What factors are to be considered to ascertain whether a discharge voucher in full and final settlement was signed voluntarily or undue influence? Commission considers

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) observed that: “Conduct of the insured becomes relevant on the facts of

Legislation Updates Notifications

Centre establishes National Consumer Disputes Redressal Commission to be known as National Commission under Consumer Protection Act, 2019

National Consumer Disputes Redressal Commission Central Government establishes a National Consumer Disputes Redressal Commission to be known as the National Commission. The

Case Briefs Supreme Court

One-Sided and Unreasonable Clauses in Apartment Buyer’s Agreement & Unfair Trade Practice: Read SC’s verdict

Supreme Court: The 3-Judge Bench of Dr Dhananjaya Y Chandrachud, Indu Malhotra and Indira Banerjee, JJ., observed that “Developer cannot compel the

Case Briefs High Courts Tribunals/Commissions/Regulatory Bodies

Yearly Wrap Up | A Reflection on 2020

It’s the last day of 2020, and here we are with the 20 most-read Case Briefs of the SCC Online Blog in

Legal RoundUp Tribunals/Regulatory Bodies/Commissions Monthly Roundup

2020 Wrap Up — Flashback of Stories on Consumer Cases

Since 2020 is now winding down, we switch on our flashback mode and note that a lot of changes in the name

Law made Easy

Consumer Protection Act, 2019: A Primer

Suchita Shukla†

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | If a car is stolen while being insured but temporary registration of car expires, can Insurance company escape from its liability of indemnifying loss? Commission decides

National Consumer Disputes Redressal Commission (NCDRC): C. Vishwanath (Presiding Member), held that since the Insurance Company itself insured the complainant’s vehicle and the

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Investigation and Survey by an insurance company are fundamental in determining the amount payable to insured: Can a survey be disregarded or dismissed? Read Commission’s decision

National Consumer Disputes Redressal Commission (NCDRC): Dinesh Singh (Presiding Member) while addressing the instant first appeal upheld the State Commission’s Order in

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Delivery of vehicle while withholding its original documents, would amount to illegal delivery of the vehicle? Commission answers

National Consumer Disputes Redressal Commission (NCDRC): Anup K Thakur (Presiding Member), held that delivering the vehicle and withholding the documents of the said

Case Briefs Tribunals/Commissions/Regulatory Bodies

If a person carries out trading in shares on an occasional basis by opening a Demat Account, will that person come under the ambit of Consumer? Read NCDRC’s opinion

National Consumer Disputes Redressal Commission (NCDRC): Justice V.K. Jain (Presiding Member) addressed the question of who can be considered a consumer under Section

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Builder has to mention the date of delivery of possession in agreement & failure to do so will be read against builder; Homebuyer cannot be made to wait for possession indefinitely

National Consumer Disputes Redressal Commission (NCDRC): A Division Bench of Dr S.M. Kantikar (Presiding Member) and Dinesh Singh (Member) held that, a homebuyer

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Can driving a motor cycle without taking orientation desired by owner and resulting in accident be equated with intentional self-injury? Read Commission’s opinion

National Consumer Disputes Redressal Commission (NCDRC): V. K. Jain (Presiding Member) while addressing the present matter observed that, A negligent act such as

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | On suffering a bad outcome from medical treatment, will a person have an automatic right to sue for compensation? Read on

National Consumer Disputes Redressal Commission (NCDRC): The Coram of Justice R.K. Agrawal (President) and Dr S.M. Kantikar (Member), upheld the State Commission’s

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | What is the scope of courier service provider’s liability for a lost cheque? Commission considers

National Consumer Disputes Redressal Commission (NCDRC): Anup K. Thakur (Presiding Member), addressed a complaint wherein a person who had sent a cheque through

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Are flat buyers entitled to compensation for not being provided “extra facilities on extra sum”? Commission explains

National Consumer Disputes Redressal Commission (NCDRC): Anup K. Thakur (Presiding Member) addressed a consumer complaint alleging unfair trade practice and deficiency of service.

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | To determine pecuniary jurisdiction of District, State or National Commission which value of goods or services has to be considered? Commission elaborates

National Consumer Disputes Redressal Commission (NCDRC): A Division Bench of R.K. Agrawal (President) and Dr S.M. Kantikar (Member), held that “…for detrmining the

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Mc Donald’s promotional scheme assuring a prize on every purchase declared as an unfair trade practice; Consumer compensated with Rs 30,000

National Consumer Disputes Redressal Commission (NCDRC): Prem Narain (Presiding Member) upheld the State Commission’s order partly and confirmed that the promotional scheme by

Case Briefs Tribunals/Commissions/Regulatory Bodies

NCDRC | Possession of apartments due in 2016, not handed over till date: Developers directed to refund amount at an interest of 9% per annum

National Consumer Disputes Redressal Commission (NCDRC): Prem Narain, Presiding Member, has directed the developers of “Greenopolis” to refund homebuyers their amount deposited at

Case Briefs Supreme Court

Amended Section 8 of A&C Act does not inundate entire regime of special legislation in non-arbitrable cases: SC

Supreme Court: A Bench comprising of Uday U. Lalit and Ashok Bhushan, JJ. dismissed a review petition filed against Supreme Court’s judgment dated