Mandatory Service Charge Declared Illegal: CCPA Penalizes Restaurants Across India
CCPA has enforced consumer protection law against 27 restaurants; automatic service charge deemed illegal, penalties imposed to curb unfair trade practices.
National Consumer Helpline
CCPA imposes Rs 10 Lakhs penalty on Rapido for its ‘Guaranteed Auto’ & ‘Auto in 5 min or get ₹ 50’ Advertisements
“Rapido had engaged in a practice calculated to mislead consumers by both commission and omission overstating its actual service capability while concealing qualifying conditions for the purpose of promoting its business”.
Dept. of Consumers Affairs signs MOU with 230 Companies for quick redressal of consumer grievances/complaints
The National Consumer Helpline (NCH) is a project of the Department of Consumer Affairs which is executed through the Indian Institute of