The Central Government has appointed 20 July 2020, as the date on which certain provisions of the Consumer Protection Act, 2019 shall come into force. The Central Government has exercised the powers conferred by Section 1(3) of the Consumer Protection Act, 2019.

Following is a list of provisions that will come into force on 20 July 2020:   





Preliminary ? Definitions

Section 2

[except clauses (4), (13), (16), (40)]


Consumer Protection Councils

Sections 3 to 9

[both inclusive]


Consumer Disputes Redressal Commission

Sections 28 to 73

[both inclusive; except sub-clause (iv) of clause (a) of sub-section (1) of 58]



Sections 74 to 81

[both inclusive]


Product Liability

Sections 82 to 87

[both inclusive]


Offences & Penalties

Sections 90 and 91



Sections 95, 98, 100 to 103 and 105 to 107

[except clauses (f) to (m) and clauses (zg), (zh), (zi) of sub-section (2) of Section 101]

The Centre has also notified certain rules that will come into force on 20 July 2020. Following is the list:

  • Consumer Protection (Central Consumer Protection Council) Rules, 2020
  • Consumer Protection (Salary, allowances and conditions of service of President and Members of the State Commission and District Commission) Model Rules, 2020
  • Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) Rules, 2020
  • Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020
  • Consumer Protection (Mediation) Rules, 2020


Ministry of Consumer Affairs, Food and Public Distribution 

[Notification dt. 15-07-2020]

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