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Supreme Court Launches ‘Su‑Sahayak’ to Ease Public Access to Court Services

Supreme Court launches Su-Sahayak Chatbot

On 11 May 2026, the Supreme Court of India circulated a notification announcing the launch of ‘Su-Sahayak’, an interactive chatbot integrated into its website, to assist visitors in swiftly and conveniently accessing essential e-services, including case status, cause lists, orders, and judgments through prompt based guidance.

Key Features of the ‘Su-Sahayak’ Chatbot:

  • SuSahayak is accessible directly from the Supreme Court’s website through a rotating icon positioned at the bottom-right of the screen, expanding into a chat interface on click.

  • Developed in collaboration with National Informatics Centre (NIC), this chatbot assists to access to real-time case status using multiple search inputs such as diary number, case number, party name, CNR number, or details of matters from High Courts and District Courts.

  • It facilitates quick retrieval of cause lists through search parameters including AOR code, diary number, party name, or case number.

  • The chatbot provides guided access to daily orders and final judgments, along with downloadable links for reference.

  • It offers step-by-step assistance for availing Supreme Court e-services, including online appearance, RTI applications, requests for certified copies, and other digital court facilities.

  • Designed as an interactive, chat-based, and prompt-driven interface, it simplifies navigation and reduces procedural complexity for users.

  • The chatbot also addresses frequently asked questions relating to court procedures, court fees, the official calendar, guidelines for Advocates-on-Record (AORs), and virtual or hybrid hearings.

  • Overall, ‘Su-Sahayak’ enhances digital accessibility and user assistance, reinforcing transparency, efficiency, and technology-driven access to justice.

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