{"id":7155,"date":"2015-03-25T15:03:00","date_gmt":"2015-03-25T15:03:00","guid":{"rendered":"http:\/\/localhost\/sccblog\/?p=7155"},"modified":"2015-10-14T13:28:07","modified_gmt":"2015-10-14T07:58:07","slug":"portal-for-ugc-s-students-grievance-redressal-launched","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2015\/03\/25\/portal-for-ugc-s-students-grievance-redressal-launched\/","title":{"rendered":"Portal for UGC\u2019s Students Grievance Redressal launched"},"content":{"rendered":"<p ><span  >On <st1:date month=\"3\" day=\"23\" year=\"2015\" w:st=\"on\">23-03-2015<\/st1:date>, the Ministry of Human Resource Development launched the<b> <\/b><span>UGC\u2019s<\/span> Students Grievance Redressal Portal (<\/span><span><a href=\"http:\/\/www.ugc.ac.in\/\">www.ugc.ac.in<\/a> )<\/span><span  >. It is an initiative taken by the University Grants Commission to facilitate the students\/complainants to lodge their grievance, send reminders and view the status of action taken regarding their grievance. The basic aim of the portal is to ensure transparency in admission, prevent unfair practices in higher education institutions and provide effective mechanism for redressal of the grievances.<span>&nbsp;<\/span> The basic features of the portal are as follows:<o:p><\/o:p><\/span><\/p>\n<p   ><!--if !supportLists--><span  >\u00b7<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><!--endif--><span  >It is the responsibility of the Nodal officer in each university to take action for redressal of grievance of the complainant. He will also be responsible for redressal of the grievances related to the affiliated colleges under that University.<o:p><\/o:p><\/span><\/p>\n<p   ><!--if !supportLists--><span><span  >\u00b7<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><\/span><!--endif--><span  >Nodal Officer on behalf of the University will ensure time bound redressal of the grievance failing which every 15 days an automatic reminder will be sent to him for closing the grievance.<span>&nbsp;<o:p><\/o:p><\/span><\/span><\/p>\n<p   ><!--if !supportLists--><span  >\u00b7<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><!--endif--><span  >Nodal Officer can contact the complainant whose details will also be visible to him\/her for any clarification, if required.<o:p><\/o:p><\/span><\/p>\n<p   ><!--if !supportLists--><span  >\u00b7<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><!--endif--><span  >The administration will automatically display the status in a graphic manner, the time taken for redressal of the grievance, pending grievances and the classes of grievances.<o:p><\/o:p><\/span><\/p>\n<p ><span  >&nbsp;<\/span><\/p>\n<p  align=\"right\"><b><span  >-Ministry of Human Resource Development<o:p><\/o:p><\/span><\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On 23-03-2015, the Ministry of Human Resource Development launched the UGC\u2019s Students Grievance Redressal Portal (www.ugc.ac.in ). It is an initiative taken <\/p>\n","protected":false},"author":3,"featured_media":7321,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1188],"tags":[],"class_list":["post-7155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hot_off_the_press"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Portal for UGC\u2019s Students Grievance Redressal launched | SCC Times<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scconline.com\/blog\/post\/2015\/03\/25\/portal-for-ugc-s-students-grievance-redressal-launched\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Portal for UGC\u2019s Students Grievance Redressal launched\" \/>\n<meta property=\"og:description\" content=\"On 23-03-2015, the Ministry of Human Resource Development launched the UGC\u2019s Students Grievance Redressal Portal (www.ugc.ac.in ). 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It is a software application to facilitate RBI\u2019s grievance redressal processes. Members of the public can access the CMS portal at RBI\u2019s website to lodge their complaints against any of the entities regulated by RBI. Keeping the\u2026","rel":"","context":"In &quot;Hot Off The Press&quot;","block_context":{"text":"Hot Off The Press","link":"https:\/\/www.scconline.com\/blog\/post\/category\/news\/hot_off_the_press\/"},"img":{"alt_text":"rbi","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/reserve-bank-of-india.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/reserve-bank-of-india.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/reserve-bank-of-india.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/reserve-bank-of-india.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":259601,"url":"https:\/\/www.scconline.com\/blog\/post\/2022\/01\/06\/sebi-issues-circular-to-increase-awareness-regarding-online-mechanisms-for-investor-grievance-redressal\/","url_meta":{"origin":7155,"position":1},"title":"SEBI issues circular to increase awareness regarding online mechanisms for investor grievance redressal","author":"Bhumika Indulia","date":"January 6, 2022","format":false,"excerpt":"On January 05, 2022, the SEBI has issued a circular regarding Online Mechanisms for Investor Grievance Redressal. Investors are encouraged to lodge their complaints through online mechanisms more specifically through SCORES portal and SCORES mobile application for effective redressal of grievances. In this regard, in order to increase the awareness\u2026","rel":"","context":"In &quot;Legislation Updates&quot;","block_context":{"text":"Legislation Updates","link":"https:\/\/www.scconline.com\/blog\/post\/category\/legislationupdates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/08\/MicrosoftTeams-image-135.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/08\/MicrosoftTeams-image-135.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/08\/MicrosoftTeams-image-135.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/08\/MicrosoftTeams-image-135.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/08\/MicrosoftTeams-image-135.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":7151,"url":"https:\/\/www.scconline.com\/blog\/post\/2015\/03\/25\/portal-for-redressal-of-grievances-against-misleading-advertisements-launched\/","url_meta":{"origin":7155,"position":2},"title":"Portal for redressal of grievances against misleading advertisements launched","author":"Sucheta","date":"March 25, 2015","format":false,"excerpt":"On 18-03-2015, two new initiatives were launched by the Ministry of Consumer Affairs, Food and Public Distribution in order to enhance consumer awareness and strengthen support services to consumers in the country. These include a dedicated portal to register Grievances Against Misleading Advertisements (GAMA) and Grahak Suvidha Kendras. Portal for\u2026","rel":"","context":"In &quot;Hot Off The Press&quot;","block_context":{"text":"Hot Off The Press","link":"https:\/\/www.scconline.com\/blog\/post\/category\/news\/hot_off_the_press\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":104291,"url":"https:\/\/www.scconline.com\/blog\/post\/2017\/02\/06\/all-central-universities-to-have-proper-grievance-redressal-mechanisms-in-compliance-with-recommendations-of-justice-ashok-kumar-roopanwal-inquiry-commission\/","url_meta":{"origin":7155,"position":3},"title":"All central universities to have proper grievance redressal mechanisms in compliance with recommendations of Justice Ashok Kumar Roopanwal Inquiry Commission","author":"Saba","date":"February 6, 2017","format":false,"excerpt":"The report of Justice Ashok Kumar Roopanwal (Retd.) Commission of Inquiry along with memorandum of Action Taken thereon has been laid before both the houses of Parliament on 15.12.2016. 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