{"id":69711,"date":"2016-09-16T10:04:59","date_gmt":"2016-09-16T04:34:59","guid":{"rendered":"http:\/\/www.scconline.com\/blog\/?p=69711"},"modified":"2017-02-02T17:30:41","modified_gmt":"2017-02-02T12:00:41","slug":"withholding-of-result-due-to-non-payment-of-fees-does-not-amount-to-deficiency-in-services","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2016\/09\/16\/withholding-of-result-due-to-non-payment-of-fees-does-not-amount-to-deficiency-in-services\/","title":{"rendered":"Withholding of result due to non-payment of fees does not amount to deficiency in services"},"content":{"rendered":"

National Consumer Disputes Redressal Commission (NCDRC):\u00a0<\/strong>There is no deficiency in services of an educational institution if the results of a candidate has been withheld by the institution due to non-payment of fees, observed NCDRC while dismissing a revision petition filed by a person whose result was not declared by Divya Institute in Shimla as he had not paid the full fees for M P Ed (Master of Physical Education) course.<\/p>\n

Earlier, the petitioner took admission in M P Ed two year course run by Divya Institute for the academic session 2008-2009. Initially, the petitioner had deposited Rs 15,000, thereafter he deposited Rs 2500 \u00a0and Rs 2000 \u00a0respectively. The petitioner took the \u00a0examination, however, the result was not declared. When the petitioner approached the Institute, he was informed that some payment was still due on his part \u00a0and, in case, the petitioner pays that amount, the result would be declared. The petitioner paid Rs 2500 \u00a0on 24.02.2010 but the result was not declared. Feeling aggrieved, the \u00a0petitioner approached the \u00a0District Forum for relief.<\/p>\n

Before the Forum, the Institute contended that against the amount of Rs 30,000 \u00a0payable, the petitioner had paid only a sum of Rs 24,500 and due to this reason, the result had not been declared by Singhania University, Jaipur, Rajasthan, which had conducted the examination. The District Forum allowed the complaint and directed the Institute to refund Rs 24,500 \u00a0to the complainant along with\u00a0 Rs 15,000 as punitive compensation and litigation cost of Rs \u00a05000. The said order of District Forum was set aside by the Himachal Pradesh State Commission in the appeal filed by the Institute. The \u00a0 State Commission noted that it was verified that the petitioner was supposed to have paid a sum of Rs 30,000 \u00a0against which he had paid only a sum of Rs 24,500 and because of that Singhania University, which conducted the examination, did not declare his results. However, the State Commission directed Divya Institute to take up the matter with Singhania University for the declaration of the result of the respondent in case he pays the balance amount of money.<\/p>\n

In the revision petition filed before NCDRC, petitioner accepted that he had not paid the full amount due and but stated that the Institute had never raised any demand so that he could pay the same. After perusal of relevant records, the NCDRC noted that the Institute had informed the petitioner during his visit in October and in December 2009 about the amount due but he had failed to deposit the full and final amount towards fee and hence, his results were with-held by the Singhania University.<\/p>\n

\u201cWe find no infirmity in the order of the State Commission which has accepted the appeal and set aside the impugned order of the District Forum and directed the petitioner to take up the matter with the Singhania University for the declaration of the result of the petitioner after he pays the balance money due,\u201d noted the Commission. While confirming the order of State Commission, NCDRC dismissed the revision petition. [Shiv Kumar<\/em> v. Divya Institute<\/em>,\u00a02016 SCC OnLine NCDRC 1422<\/a>, decided on September 8, 2016]<\/p>\n","protected":false},"excerpt":{"rendered":"

National Consumer Disputes Redressal Commission (NCDRC):\u00a0There is no deficiency in services of an educational institution if the results of a candidate has <\/p>\n","protected":false},"author":91,"featured_media":199533,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,11],"tags":[3634,9221],"class_list":["post-69711","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casebriefs","category-tribunals_commissions_regulatorybodies","tag-educational_institutions","tag-non-payment-of-fees"],"yoast_head":"\nWithholding of result due to non-payment of fees does not amount to deficiency in services | SCC Times<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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The respondent had purchased an insurance policy from Oriental Insurance Company which was valid till 28-12-2015, however, the respondent\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":346090,"url":"https:\/\/www.scconline.com\/blog\/post\/2025\/04\/19\/students-as-consumers-of-educational-services-under-the-consumer-protection-act\/","url_meta":{"origin":69711,"position":2},"title":"Students as Consumers of Educational Services under the Consumer Protection Act","author":"Bhumika Indulia","date":"April 19, 2025","format":false,"excerpt":"by Anchal Kanthed*","rel":"","context":"In "Op Eds"","block_context":{"text":"Op Eds","link":"https:\/\/www.scconline.com\/blog\/post\/category\/op-ed\/legal-analysis\/"},"img":{"alt_text":"Students as Consumers","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/04\/Students-as-Consumers.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/04\/Students-as-Consumers.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/04\/Students-as-Consumers.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/04\/Students-as-Consumers.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":245700,"url":"https:\/\/www.scconline.com\/blog\/post\/2021\/03\/17\/ncdrc-2\/","url_meta":{"origin":69711,"position":3},"title":"NCDRC | If a fund transfer is effected through net banking and due procedure is followed by the Bank for the transfer, Can the account holder allege deficiency of service and negligence on the Bank? Read on","author":"Bhumika Indulia","date":"March 17, 2021","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC): C. Vishwanath (Presiding Member) upheld the State Commission\u2019s Order. Petitioner\/Complainant who was an account holder of HDFC Bank and was working as an officer with Qatar National Bank had deposited an amount of Rs 4,60,000. He found to his surprise that the entire balance\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":88861,"url":"https:\/\/www.scconline.com\/blog\/post\/2016\/11\/30\/failure-to-pay-interest-not-deficiency-in-services-where-interest-to-institutions-was-prohibited-under-the-scheme\/","url_meta":{"origin":69711,"position":4},"title":"Failure to pay interest, not deficiency in services where interest to Institutions was prohibited under the scheme","author":"Saba","date":"November 30, 2016","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC):\u00a0\u201cSince prayer of interest under the scheme to institutions was prohibited, failure to pay interest to the Complainant in that case could not be construed as a case of deficiency in service in terms of Section 2(1)(g) of the Consumer Protection Act,\u201d observed NCDRC and\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":243371,"url":"https:\/\/www.scconline.com\/blog\/post\/2021\/02\/05\/ncdrc-cpa-is-for-better-consumer-protection-recovery-to-be-made-from-officers-responsible\/","url_meta":{"origin":69711,"position":5},"title":"NCDRC | ‘CPA is for better consumer protection & speedy dispute redressal’: Costs imposed on HUDA for unnecessarily agitating a non-issue; Recovery to be made from officers responsible","author":"Bhumika Indulia","date":"February 5, 2021","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC): Dinesh Singh (Presiding Member), dismissed a revision petition filed by Haryana Urban Development Authority. The District Forum had directed the Haryana Urban Development Authority (HUDA) to allot an alternative plot to the Complainant and awarded interest on the entire amount deposited with HUDA. It\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/69711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/91"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=69711"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/69711\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/199533"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=69711"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=69711"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=69711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}