{"id":6776,"date":"2015-09-15T10:09:00","date_gmt":"2015-09-15T10:09:00","guid":{"rendered":"http:\/\/localhost\/sccblog\/?p=6776"},"modified":"2015-10-14T12:41:21","modified_gmt":"2015-10-14T07:11:21","slug":"costs-of-rs-one-lakh-imposed-upon-godrej-and-boyce-manufacturing-co-ltd-for-charging-more-than-mrp","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2015\/09\/15\/costs-of-rs-one-lakh-imposed-upon-godrej-and-boyce-manufacturing-co-ltd-for-charging-more-than-mrp\/","title":{"rendered":"Costs of Rs One lakh imposed upon Godrej and Boyce Manufacturing Co. Ltd. for charging more than MRP"},"content":{"rendered":"<p ><em><b><span lang=\"EN-US\">National Consumer Disputes Redressal Commission (NCDRC): <\/span><\/b><\/em><span><span lang=\"EN-US\">While dismissing the revision petition filed by Godrej and Boyce Manufacturing Co. Ltd. challenging the orders of District Forum and State Commission, which were passed in favour of the complainant, NCDRC imposed <\/span><\/span><em><span lang=\"EN-US\">punitive costs in the sum of <\/span><\/em><span><span lang=\"EN-US\">Rs one lakh on Godrej and Boyce Manufacturing Co. Ltd. for charging more amount than the maximum retail price (MRP) from the consumer. <\/span><\/span><em><span lang=\"EN-US\"  >Earlier, the complainant <\/span><\/em><span lang=\"EN-US\">was informed by the official of the Company that she should purchase their products and free pair of silver watch would be given as per terms and conditions of that scheme. <span>She booked a fridge and a washing machine by paying Rs 500 in advance and when the firm delivered the goods she paid the remaining balance of Rs 22,341. However, it was later found that the firm was charging more amount than the MRP of the goods. The excess amount was Rs 2,695 for each of the articles. Even after approaching Company regarding the grievance, no relief was rendered. Feeling aggrieved the complainant filed complaint before District Forum which decided in favour of the complainant and <\/span>directed the Company to refund the excess amount in the sum of Rs.5,390\/- and pay compensation in the sum of Rs.18,722\/- to the complainant. An appeal filed by the Company <span>in the matter<\/span> before <span>State Commission was also dismissed. Before NCDRC, the Company contended that the case was barred by limitation as it was filed after a delay of two years. While rejecting the said contention of the Company, the Commission observed, \u201c<\/span>The flip-flop stance on the part of the OP (Company) clearly goes to show that they were delaying the case and had adopted a Fabian policy. They never said \u2018no\u2019 to the claim made by the complainant.\u201d After perusing the material on record, NCDRC noted, \u201cThere is no flaw at all in the order passed by the Fora below. On the contrary, the position of the company must be noticed. It has committed an egregious mistake and tried to sell the goods at more than M.R.P. The free gift of pair of silver watch is nothing, but a ruse to lead the gullible consumers, up the garden path.\u201d While imposing the costs upon the Company, NCDRC dismissed the petition.<span>&nbsp;<i>Godrej and Boyce Manufacturing Co. Ltd.<\/i> v. <i>Anagha Vilas Kulkarni<\/i>, <\/span>, decided on August 21, 2015<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>National Consumer Disputes Redressal Commission (NCDRC): While dismissing the revision petition filed by Godrej and Boyce Manufacturing Co. Ltd. challenging the orders <\/p>\n","protected":false},"author":3,"featured_media":7321,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[11],"tags":[3747],"class_list":["post-6776","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tribunals_commissions_regulatorybodies","tag-MRP"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Costs of Rs One lakh imposed upon Godrej and Boyce Manufacturing Co. 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Sandhya Rani and K. Venkateshwarlu (Members) observed that there is tripartite contract between the seller, service provider\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"NCDRC","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/National-Consumer-Disputes-Redressal-Commission-2.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/National-Consumer-Disputes-Redressal-Commission-2.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/National-Consumer-Disputes-Redressal-Commission-2.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/National-Consumer-Disputes-Redressal-Commission-2.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/National-Consumer-Disputes-Redressal-Commission-2.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":6413,"url":"https:\/\/www.scconline.com\/blog\/post\/2014\/08\/21\/persons-buying-shares-as-an-investment-are-covered-under-the-definition-of-consumer\/","url_meta":{"origin":6776,"position":2},"title":"Persons buying shares as an investment are covered under the definition of \u201cconsumer\u201d","author":"Sucheta","date":"August 21, 2014","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC): NCDRC has held that though trading in shares is a commercial transaction outside the purview of Consumer Protection Act but those who buy shares as an investment are covered under the definition of \u201cconsumer\u201d. The court was hearing a revision petition filed by Venve\u2026","rel":"","context":"In &quot;Tribunals\/Commissions\/Regulatory Bodies&quot;","block_context":{"text":"Tribunals\/Commissions\/Regulatory Bodies","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/tribunals_commissions_regulatorybodies\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":218376,"url":"https:\/\/www.scconline.com\/blog\/post\/2019\/08\/19\/ncdrc-jet-airways-directed-to-compensate-with-rs-1-lakh-passenger-on-failing-to-intimate-the-change-in-scheduled-time\/","url_meta":{"origin":6776,"position":3},"title":"NCDRC | Jet Airways directed to compensate a passenger with Rs 1 lakh on failing to intimate the change in scheduled time","author":"Bhumika Indulia","date":"August 19, 2019","format":false,"excerpt":"National Consumer Disputes Redressal Commission, New Delhi (NCDRC): Justice V.K. Jain, Presiding Member, directed Jet Airways India Limited to pay a sum of Rs 1 lakh as compensation for failing to inform the complainant about the change of time. Complainant is a doctor by profession, who booked an air ticket\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":215480,"url":"https:\/\/www.scconline.com\/blog\/post\/2019\/06\/08\/ncdrc-mercedes-expected-to-run-smoothly-rs-2-lakhs-compensation-to-owner-on-report-of-expert-committee-held-not-excessive\/","url_meta":{"origin":6776,"position":4},"title":"NCDRC | &#8220;Mercedes expected to run smoothly&#8221;; Rs 2 lakhs compensation to owner on report of expert committee held not excessive","author":"Bhumika Indulia","date":"June 8, 2019","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC): V.K. Jain (Presiding Member), J. addressed a complaint concerning the manufacturing defect in a \u201cMercedes CDI-220\u201d car and directed for a compensation of Rs 2 lakhs along with litigation costs. The facts of the case are, that the complainant\/respondent had purchased a Mercedes CDI-22\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":73411,"url":"https:\/\/www.scconline.com\/blog\/post\/2016\/09\/26\/school-vicariously-liable-for-negligence-on-part-of-teachers-accompanying-students-during-study-tour-compensation-of-rs-50-lakh-imposed\/","url_meta":{"origin":6776,"position":5},"title":"School vicariously liable for negligence on part of teachers accompanying students on study tour, compensation of Rs 50 lakh imposed","author":"Saba","date":"September 26, 2016","format":false,"excerpt":"National Consumer Disputes Redressal Commission:\u00a0While holding B.N.M. Educational Institutions at Bangalore, vicariously liable for negligence on the part of the teachers accompanying a student who suffered brain inflammation during an educational tour in North India, NCDRC imposed a compensation of Rs 50 lakh upon the Institutions. The student who was\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/6776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=6776"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/6776\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/7321"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=6776"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=6776"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=6776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}