{"id":346403,"date":"2025-04-24T18:00:04","date_gmt":"2025-04-24T12:30:04","guid":{"rendered":"https:\/\/www.scconline.com\/blog\/?p=346403"},"modified":"2025-04-28T09:45:39","modified_gmt":"2025-04-28T04:15:39","slug":"completely-erroneous-to-suggest-vacations-undermine-speedy-redressal-of-consumer-disputes-dhc","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2025\/04\/24\/completely-erroneous-to-suggest-vacations-undermine-speedy-redressal-of-consumer-disputes-dhc\/","title":{"rendered":"\u2018Completely erroneous to suggest vacations undermine speedy redressal of consumer disputes\u2019; Delhi HC directs Department of Consumer Affairs to restore vacations in NCDRC"},"content":{"rendered":"
\n

Delhi High Court:<\/span> In a petition seeking restoration of summer and winter vacations in the calendar of the National Consumer Dispute Redressal Commission (‘NCDRC’) and also that the calendar of the NCDRC be drawn up at par with the calendar of other commissions, tribunals and courts, Sachin Datta, J.<\/span>, disposed of the present petition with a direction to Secretary, Department of Consumer Affairs, Food and Public Distribution (‘Respondent 1’) to consider the communication addressed by the President, NCDRC to Secretary, Department of Consumer Affairs, Food and Public Distribution requesting to consider restoring the practice of Summer and Winter vacations in the Commission that was existing prior to the Pandemic Vacations for lawyers and the other professionals of the judicial fraternity have been in vogue for long.<\/p>\n

Background<\/h3>\n

In the present case, the petitioner was a registered Bar Association of NCDRC which, inter alia, worked for the collective welfare of its member Advocates practicing before the NCDRC. NCDRC was a quasi-judicial body which was set up in the year 1988 under the Consumer Protection Act, 1986<\/a> for adjudication of consumer complaints\/disputes.<\/p>\n

It was submitted by the petitioner, that like all quasi-judicial authorities, the NCDRC, ever since inception, were observing summer vacations in June and winter vacations in the last week of December. It was also submitted that this practice was followed till 2020 but discontinued from 2021 onwards, presumably on account of the Covid-19 Pandemic.<\/p>\n

Further, it was submitted that prior to 2021, the calendar of NCDRC was consistent with the calendar of various courts\/tribunals. However, without any consultation with Bar Association, there had been a change regarding the drawing up of the calendar. It was averred that the aforesaid change was quite divergent viz-a-viz calendars of several authorities\/tribunal. These tribunals also function under the supervision\/administration of ministries under the Union of India. It was submitted that there was no justification for this divergence, and that the same severely jeopardized the well-being of the legal fraternity and adversely affects the administration of justice.<\/p>\n

Analysis, Law, and Decision<\/h3>\n

The Court stated that at the outset, it would be necessary to emphasize that under the Consumer Protection Act, 2019<\/a>, NCDRC was a tribunal which is vested with judicial powers and functions for the purpose of adjudicating the disputes that fall within its purview. The Court stated that the NCDRC, being an authority vested with judicial powers, could not be treated as akin to a government department. Given the nature of judicial functions discharged by the NCDRC, it enjoyed autonomy as an independent authority exercising judicial functions.<\/p>\n

The Court referred to Madras Bar Association of India v. Union of India<\/span>, (2014) 10 SCC 1<\/a>, and stated that thus, there could be no cavil that NCDRC enjoyed autonomy which flows from the very nature of functions discharged by it. In the very nature of things, this autonomy must extend to all facets of the functioning of the NCDRC including for the purpose of determining its calendar.<\/p>\n

The Court stated that the suggestion in the counter-affidavit filed on behalf of Respondent 1, that prescribing for vacations in June\/December would be detrimental as it would lead “to backlog of cases, hinder consumers access to justice and negatively impact all the stakeholders”, was wholly unjustified. The Court stated that the notion that courts\/tribunals had excessive vacations was a common myth, based on a complete misconception as regards judicial functioning and workload. Also, contrary to some prevailing notions, even on working days, judicial work was not confined to presiding over court proceedings and extends well beyond regular working hours.<\/p>\n

The Court stated that judicial notice could also be taken of the fact that the cases arising for consideration by the tribunals such as NCDRC often involve complex issues, requiring considerable time in analysis, research and incorporation of detailed legal reasoning in its judgments, for which there might not be sufficient time during regular Courts days. Moreover, the Court stated that it was a matter of common knowledge that judicial vacations provide a crucial window for technical up-gradation without disrupting the daily proceedings. This period was effectively used to implement improvement in infrastructure, digitalization and case management systems.<\/p>\n

Therefore, the Court stated that it was completely erroneous to suggest that prescribing for vacations, including during June\/December, would undermine the salutary object of speedy redressal of consumer disputes.<\/p>\n

Thus, in the circumstances, the Court disposed of the present petition with a direction to Respondent 1 to consider the communication addressed by the President, NCDRC to Secretary, Department of Consumer Affairs, Food and Public Distribution requesting to consider restoring the practice of Summer and Winter vacations in the Commission that was existing prior to the Pandemic Vacations for lawyers and the other professionals of the judicial fraternity have been in vogue for long. The Court stated that it was unfortunate that the aforesaid communication of President, NCDRC had not been considered by Respondent 1.<\/p>\n

Further, the Court clarified that the President, NCDRC should have autonomy for the purpose of determining the judicial calendar of NCDRC \/scheduling sittings of the Commission, as might be expedient. While doing so, it should be open for the President, NCDRC to prescribe certain days in June\/December, during which the Benches should not be sitting\/convening.<\/p>\n

[All India Bar Association of National Consumer Dispute Redressal Commission v. Union of India, 2025 SCC OnLine Del 2559<\/a>, decided on 17-4-2025<\/span>]<\/p>\n\n

Advocates who appeared in this case :<\/p>\n

For the Petitioner:<\/span> Abhijat, Senior Advocate along with Navneet Kumar, Sanjeev Kumar Verma, P.K. Seth, Sagar Saxena, Pratyush Sharma and Avnish Kumar, Advocates.<\/p>\n

For the Respondents:<\/span> Saarika Singh, SPC along with Chetan Jadon and Shivangi Rajawat, Advocates.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

The Court stated that the notion that courts\/tribunals have excessive vacations is a common myth, based on a complete misconception as regards judicial functioning and workload. Further, even on working days, judicial work is not confined to presiding over court proceedings and extends well beyond regular working hours.<\/p>\n","protected":false},"author":67520,"featured_media":314886,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,10],"tags":[81356,36518,2543,60495,55410,3095,81357,81355,81354],"class_list":["post-346403","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casebriefs","category-highcourts","tag-completely-erroneous","tag-consumer-disputes","tag-Delhi_High_Court","tag-justice-sachin-datta","tag-national-consumer-dispute-redressal-commission","tag-NCDRC","tag-restoration-of-vacations","tag-speedy-redressal","tag-vacations"],"yoast_head":"\n\u2018Completely erroneous to suggest vacations undermine speedy redressal of consumer disputes\u2019; DHC | SCC Times<\/title>\n<meta name=\"description\" content=\"\u2018Completely erroneous to suggest vacations undermine speedy redressal of consumer disputes\u2019; 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The Court granted this request, allowing the petitioner to take appropriate legal steps.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"Delhi High Court","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/02\/Delhi-High-Court.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/02\/Delhi-High-Court.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/02\/Delhi-High-Court.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/02\/Delhi-High-Court.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":284710,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/02\/21\/ncdrc-failure-of-duty-of-care-by-icu-staff-compensation-by-scdrc-delhi-just-and-adequate-legal-research-legal-news-updates\/","url_meta":{"origin":346403,"position":1},"title":"Failure of duty of care by ICU staff; NCDRC finds compensation granted by SCDRC to be just and adequate","author":"Ridhi","date":"February 21, 2023","format":false,"excerpt":"While dealing with a challenge against the order of the State Commission, Delhi, the National Consumer Dispute Redressal Commission found the same reasoned, and the compensation to be just and adequate, thereby dismissing both the appeals.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Dispute Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/02\/MicrosoftTeams-image-482.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/02\/MicrosoftTeams-image-482.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/02\/MicrosoftTeams-image-482.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/02\/MicrosoftTeams-image-482.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/02\/MicrosoftTeams-image-482.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":323119,"url":"https:\/\/www.scconline.com\/blog\/post\/2024\/05\/28\/ncdrc-stays-order-against-honda-by-maharashtra-consumer-commission-to-replace-defective-vehicle-legal-news\/","url_meta":{"origin":346403,"position":2},"title":"NCDRC stays Maharashtra Consumer Commission\u2019s order directing Honda Motors to replace defective vehicle","author":"Editor","date":"May 28, 2024","format":false,"excerpt":"The Maharashtra Commission in the impugned order, had concluded that the vehicle had a manufacturing defect, without calling for an expert report on the matter.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/National-Consumer-Disputes-Redressal-Commission.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/National-Consumer-Disputes-Redressal-Commission.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/National-Consumer-Disputes-Redressal-Commission.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/National-Consumer-Disputes-Redressal-Commission.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":244365,"url":"https:\/\/www.scconline.com\/blog\/post\/2021\/02\/25\/ncdrc\/","url_meta":{"origin":346403,"position":3},"title":"Del HC | Where NCDRC doesn’t pronounce orders within 6 months of being reserved, and application is filed, same is to be listed before President (NCDRC) within 2 days without fail","author":"Bhumika Indulia","date":"February 25, 2021","format":false,"excerpt":"Delhi High Court: Prathiba M. Singh, J., directed that the National Consumer Disputes Redressal Commission to pronounce judgment in a case pending for 15 years, within two weeks of the date it is listed. In the present matter, petitioners concern was the non-pronouncement of orders\/judgment by the National Consumer Dispute\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":100001,"url":"https:\/\/www.scconline.com\/blog\/post\/2017\/01\/18\/indian-overseas-bank-directed-to-pay-rs-50000-for-delay-in-processing-cheque\/","url_meta":{"origin":346403,"position":4},"title":"Indian Overseas Bank directed to pay Rs 50,000 for delay in processing cheque","author":"Saba","date":"January 18, 2017","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC):\u00a0While directing Indian Overseas Bank to pay Rs 50,000 to a person for delay in processing cheque, NCDRC upheld the order of District Forum asking the bank to pay the money to the man while holding deficiency in service on part of the bank. Said\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":336894,"url":"https:\/\/www.scconline.com\/blog\/post\/2024\/12\/09\/ncdrc-remands-consumer-case-theft-scdrc-legal-news\/","url_meta":{"origin":346403,"position":5},"title":"NCDRC remands consumer case regarding theft to Madhya Pradesh SCDRC to be decided on merits","author":"Sucheta","date":"December 9, 2024","format":false,"excerpt":"The NCDRC noted that Reliance General Insurance did not take the issue of territorial jurisdiction before SCDRC; therefore, SCDRC basing its decision on the same, was bad in law.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/National-Consumer-Disputes-Redressal-Commission.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/National-Consumer-Disputes-Redressal-Commission.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/National-Consumer-Disputes-Redressal-Commission.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/National-Consumer-Disputes-Redressal-Commission.webp?resize=700%2C400&ssl=1 2x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/346403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/67520"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=346403"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/346403\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/314886"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=346403"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=346403"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=346403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}