{"id":320950,"date":"2024-04-29T12:00:02","date_gmt":"2024-04-29T06:30:02","guid":{"rendered":"https:\/\/www.scconline.com\/blog\/?p=320950"},"modified":"2024-04-29T12:10:35","modified_gmt":"2024-04-29T06:40:35","slug":"seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/","title":{"rendered":"SCDRC holds seller liable to pay compensation of Rs 30,000 for selling counterfeit Protein Powder through Flipkart"},"content":{"rendered":"
\n

State Consumer Disputes Redressal Commission (SCDRC), West Bengal:<\/span> While considering the instant petition filed against Flipkart for selling counterfeit whey protein milk powder, the Bench of Kundan Kumar Kumai (Presiding Member)<\/span> and Swapan Kumar Das (Member) ascertained N.H. Traders’ (seller) liability for selling counterfeit protein powder via Flipkart and directed them to refund Rs. 6524 i.e., the amount paid for the counterfeit protein, along with compensation of Rs. 20000\/- for mental and physical agony and Rs. 10000 as litigation cost.<\/p>\n

Background:<\/span> The Complainant had ordered one, ‘Muscletech Performance Series Nitrotech Whey Protein Milk Chocolate’ on 06-08-2021 via Flipkart for personal consumption, as a nutritional supplement. On receiving the said product, the complainant checked for the scratch code, which could not be detected and hence he raised the issue before Flipkart, who in turn suggested, verifying the finding of the Complainant. The complainant sent the picture of the product to the opposite party 3 through e-mail and sought clarification as to the authenticity of the product that was delivered. Opposite Party 3 reverted, stating that the product was found to be counterfeit and requested the complainant to contact the seller. The complaint complied with the direction but did not get a refund for the counterfeit product.<\/p>\n

Flipkart contested the claim stating that that it is only an online marketplace and e-commerce entity as defined under the Consumer Protection Act, 2019<\/a> and Consumer Protection (E-Commerce) Rules, 2020. It was contended that the role of Flipkart was merely to facilitate the sale of the product between the complainant and the opposite party 2 (the seller), therefore, Flipkart was acting merely as an ‘intermediary’. Meanwhile, the seller did not appear before the Commission to contest the claim.<\/p>\n

Commission’s Assessment:<\/span> The Commission noted that there is nothing to show that Flipkart had violated the provisions of the Consumer Protection (E-commerce) Rules, 2020.<\/p>\n

However, it was pointed out that Flipkart should have taken the strict view vis-à-vis for breach of the Terms of Use as regards to sale of counterfeit edible products on its platform, as the same could have resulted in a serious health complication. It was noted that no evidence was presented from Flipkart which indicates any action being taken by them against the seller. The Commission however did not find any case of liability in the instant case against Flipkart.<\/p>\n

It was pointed out that the seller did not appear to contest the claim and the uncontroverted testimony of the complainant clearly points to the fact that the seller had not only sold the protein powder but the same was also found to be a counterfeit one.<\/p>\n

Under the circumstance, the Commission found that the seller was liable to not only refund the price of the product, but also compensate the complainant for such mental and physical agony, especially when there was no evidence that the complainant had initiated criminal proceedings against the seller.<\/p>\n

[Jamal Haider v. Flipkart Internet Pvt. Ltd., CC No. 3\/2021, decided on 22-04-2024<\/span>]<\/p>\n

*Order by Kundan Kumar Kumai (Presiding Member)<\/span><\/strong><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

The State Commission absolved Flipkart from any liability as it was merely facilitating the sale through its portal. However, it was noted that Flipkart should have displayed strict attitude vis-à-vis breach of terms regarding sale of counterfeit products on its site.<\/p>\n","protected":false},"author":3,"featured_media":320962,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,11],"tags":[2728,50140,32271,35497,66485,42968,68065,68067,68066,47982,68064],"class_list":["post-320950","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casebriefs","category-tribunals_commissions_regulatorybodies","tag-compensation","tag-consumer-courts","tag-counterfeit-products","tag-flipkart","tag-jaago-grahak-jaago","tag-online-shopping","tag-protein-powder","tag-protein-shake-powder","tag-sale-of-counterfeit-products","tag-scdrc","tag-whey-protein-chocolate-milk"],"yoast_head":"\nSCDRC | Seller held liable to pay compensation for selling counterfeit Protein Powder via Flipkart<\/title>\n<meta name=\"description\" content=\"The SCDRC absolved Flipkart from any liability as it was merely facilitating the sale through its portal, and the seller was directed to pay Rs 30,000 as compensation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SCDRC holds seller liable to pay compensation of Rs 30,000 for selling counterfeit Protein Powder through Flipkart\" \/>\n<meta property=\"og:description\" content=\"The SCDRC absolved Flipkart from any liability as it was merely facilitating the sale through its portal, and the seller was directed to pay Rs 30,000 as compensation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/\" \/>\n<meta property=\"og:site_name\" content=\"SCC Times\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/scc.online\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-29T06:30:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-29T06:40:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/counterfeit-protein-powder-flipkart.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"887\" \/>\n\t<meta property=\"og:image:height\" content=\"591\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sucheta\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"SCDRC holds seller liable to pay compensation of Rs 30,000 for selling counterfeit Protein Powder through Flipkart\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sucheta\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/\",\"url\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/\",\"name\":\"SCDRC | Seller held liable to pay compensation for selling counterfeit Protein Powder via Flipkart\",\"isPartOf\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/counterfeit-protein-powder-flipkart.webp\",\"datePublished\":\"2024-04-29T06:30:02+00:00\",\"dateModified\":\"2024-04-29T06:40:35+00:00\",\"author\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa\"},\"description\":\"The SCDRC absolved Flipkart from any liability as it was merely facilitating the sale through its portal, and the seller was directed to pay Rs 30,000 as compensation.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/#primaryimage\",\"url\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/counterfeit-protein-powder-flipkart.webp\",\"contentUrl\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/counterfeit-protein-powder-flipkart.webp\",\"width\":887,\"height\":591,\"caption\":\"counterfeit protein powder flipkart\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.scconline.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SCDRC holds seller liable to pay compensation of Rs 30,000 for selling counterfeit Protein Powder through Flipkart\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#website\",\"url\":\"https:\/\/www.scconline.com\/blog\/\",\"name\":\"SCC Times\",\"description\":\"Bringing you the Best Analytical Legal News\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.scconline.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa\",\"name\":\"Sucheta\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g\",\"caption\":\"Sucheta\"},\"url\":\"https:\/\/www.scconline.com\/blog\/post\/author\/legal_editor\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"SCDRC | Seller held liable to pay compensation for selling counterfeit Protein Powder via Flipkart","description":"The SCDRC absolved Flipkart from any liability as it was merely facilitating the sale through its portal, and the seller was directed to pay Rs 30,000 as compensation.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/","og_locale":"en_US","og_type":"article","og_title":"SCDRC holds seller liable to pay compensation of Rs 30,000 for selling counterfeit Protein Powder through Flipkart","og_description":"The SCDRC absolved Flipkart from any liability as it was merely facilitating the sale through its portal, and the seller was directed to pay Rs 30,000 as compensation.","og_url":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/","og_site_name":"SCC Times","article_publisher":"https:\/\/www.facebook.com\/scc.online\/","article_published_time":"2024-04-29T06:30:02+00:00","article_modified_time":"2024-04-29T06:40:35+00:00","og_image":[{"width":887,"height":591,"url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/counterfeit-protein-powder-flipkart.jpg","type":"image\/jpeg"}],"author":"Sucheta","twitter_card":"summary_large_image","twitter_title":"SCDRC holds seller liable to pay compensation of Rs 30,000 for selling counterfeit Protein Powder through Flipkart","twitter_misc":{"Written by":"Sucheta","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/","url":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/","name":"SCDRC | Seller held liable to pay compensation for selling counterfeit Protein Powder via Flipkart","isPartOf":{"@id":"https:\/\/www.scconline.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/#primaryimage"},"image":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/#primaryimage"},"thumbnailUrl":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/counterfeit-protein-powder-flipkart.webp","datePublished":"2024-04-29T06:30:02+00:00","dateModified":"2024-04-29T06:40:35+00:00","author":{"@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa"},"description":"The SCDRC absolved Flipkart from any liability as it was merely facilitating the sale through its portal, and the seller was directed to pay Rs 30,000 as compensation.","breadcrumb":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/#primaryimage","url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/counterfeit-protein-powder-flipkart.webp","contentUrl":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/counterfeit-protein-powder-flipkart.webp","width":887,"height":591,"caption":"counterfeit protein powder flipkart"},{"@type":"BreadcrumbList","@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/29\/seller-liability-sale-counterfeit-products-protein-shake-flipkart-scdrc-legal-news\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.scconline.com\/blog\/"},{"@type":"ListItem","position":2,"name":"SCDRC holds seller liable to pay compensation of Rs 30,000 for selling counterfeit Protein Powder through Flipkart"}]},{"@type":"WebSite","@id":"https:\/\/www.scconline.com\/blog\/#website","url":"https:\/\/www.scconline.com\/blog\/","name":"SCC Times","description":"Bringing you the Best Analytical Legal News","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.scconline.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa","name":"Sucheta","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g","caption":"Sucheta"},"url":"https:\/\/www.scconline.com\/blog\/post\/author\/legal_editor\/"}]}},"jetpack_featured_media_url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/counterfeit-protein-powder-flipkart.webp","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":270925,"url":"https:\/\/www.scconline.com\/blog\/post\/2022\/07\/30\/eastern-book-company-sues-amazon-flipkart-for-selling-counterfeit-unauthorized-copies-of-its-books-delhi-court-directs-police-to-file-an-action-taken-report\/","url_meta":{"origin":320950,"position":0},"title":"Eastern Book Company sues Amazon, Flipkart etc. for selling counterfeit\/unauthorized copies of its books; Delhi Court directs Police to file an action taken report","author":"Editor","date":"July 30, 2022","format":false,"excerpt":"Tis Hazari Court, Delhi: In a case relating to the unauthorized printing\/binding\/manufacturing\/storing\/advertising for sale and selling of counterfeit books published by EBC, Siddharth Malik, J. has directed SHO to provide an action taken report before the next date of hearing. Background of the case: The Complainants, EBC Publishing Pvt. Ltd.\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/07\/EBC-Case.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/07\/EBC-Case.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/07\/EBC-Case.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/07\/EBC-Case.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/07\/EBC-Case.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":273112,"url":"https:\/\/www.scconline.com\/blog\/post\/2022\/09\/06\/ebc-publishing-pvt-ltd-amazon-flipkart-mackhingee-publishers-illegally-selling-inferior-quality-books-first-information-report-action-taken-report-copyright-act-counterfeit-infringemen-2\/","url_meta":{"origin":320950,"position":1},"title":"Sale of Unauthorised\/Counterfeit copies of EBC Books: FIR filed against Amazon, Flipkart and Mackhingee Publisher; Police files status report","author":"Editor","date":"September 6, 2022","format":false,"excerpt":"Tis Hazari Court, Delhi: In a case relating to the unauthorized printing\/binding\/manufacturing\/storing\/advertising for sale and selling of counterfeit books published by Eastern Book Company, Police has told the Court that FIR under Ss. 63 and 65 of the Copyright Act, 1957 has been registered against Amazon, Flipkart and Mackhingee Publisher\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-47-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-47-1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-47-1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-47-1.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/MicrosoftTeams-image-47-1.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":317890,"url":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/20\/flipkart-ekart-iphone-order-cancelled-liablity-compensation-consumer-protection-dcdrc-legal-news\/","url_meta":{"origin":320950,"position":2},"title":"DCDRC directs Flipkart to pay compensation of Rs 13,000 for adopting unfair trade practice and cancelling an iPhone order","author":"Sucheta","date":"March 20, 2024","format":false,"excerpt":"The District Consumer Court found Flipkart to be guilty of deficiency in service and of adopting unfair and restrictive trade practice.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"DCDRC finds Matrimony.Com Ltd. liable for deficiency in service for failing to deliver video album of a marriage reception held in 2017","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":321320,"url":"https:\/\/www.scconline.com\/blog\/post\/2024\/05\/03\/trib-round-april-2024-maggie-noodles-consumer-dispute-bengaluru-water-crisis-flipkarts-liability-missing-girls-in-ap-and-more-scc-times\/","url_meta":{"origin":320950,"position":3},"title":"Tribunals and Commissions Roundup April 2024 | Maggie Noodles consumer dispute, Bengaluru water crisis, Flipkart\u2019s Liability, missing girls in Andhra Pradesh; and more","author":"Ritu","date":"May 3, 2024","format":false,"excerpt":"The State Commission absolved Flipkart from any liability as it was merely facilitating the sale through its portal. However, it was noted that Flipkart should have displayed a strict attitude vis-\u00e0-vis breach of terms regarding sale of counterfeit products on its site.","rel":"","context":"In "Legal RoundUp"","block_context":{"text":"Legal RoundUp","link":"https:\/\/www.scconline.com\/blog\/post\/category\/columns-for-roundup\/"},"img":{"alt_text":"Tribunal Roundup April 2024","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/05\/Tribunal-Roundup-April-2024.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/05\/Tribunal-Roundup-April-2024.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/05\/Tribunal-Roundup-April-2024.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/05\/Tribunal-Roundup-April-2024.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":274479,"url":"https:\/\/www.scconline.com\/blog\/post\/2022\/09\/26\/ncdrc-tripartite-contract-seller-service-provider-consumer-liability-of-seller-and-service-provider-defective-deficient-product-service-consumer-protection-legal-news-and-updates\/","url_meta":{"origin":320950,"position":4},"title":"NCDRC | In a tripartite contract between the seller, service provider and consumer, the seller and service provider are liable for any defect, deficiency and unfair trade practice on any product sold by them","author":"Editor","date":"September 26, 2022","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC): While deciding upon the instant complaint concerning alleged unfair trade practice followed by Flipkart of tampering with a product's MRP, the Bench of Mamidi Christopher (President), S. Sandhya Rani and K. Venkateshwarlu (Members) observed that there is tripartite contract between the seller, service provider\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"NCDRC","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/National-Consumer-Disputes-Redressal-Commission-2.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/National-Consumer-Disputes-Redressal-Commission-2.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/National-Consumer-Disputes-Redressal-Commission-2.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/National-Consumer-Disputes-Redressal-Commission-2.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/09\/National-Consumer-Disputes-Redressal-Commission-2.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":329662,"url":"https:\/\/www.scconline.com\/blog\/post\/2024\/08\/30\/delhi-high-court-restrains-book-houses-from-manufacturing-and-selling-ebc-counterfeit-products\/","url_meta":{"origin":320950,"position":5},"title":"Amazon, Flipkart & Snapdeal directed to stop selling counterfeit copies of EBC\u2019s books; Delhi HC restrains parties from printing & selling counterfeit copies of EBC books","author":"Editor","date":"August 30, 2024","format":false,"excerpt":"The Court directed the Commissioners to conduct a search at the book houses and seize the infringing products bearing EBC\u2019s registered trade marks or containing contents identical or deceptively similar to EBC\u2019s books, books without hologram, packaging, labels, printing material and other material that reflect infringement of copyright and trade\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"EBC's counterfeit products","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/08\/EBCs-counterfeit-products.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/08\/EBCs-counterfeit-products.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/08\/EBCs-counterfeit-products.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/08\/EBCs-counterfeit-products.webp?resize=700%2C400&ssl=1 2x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/320950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=320950"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/320950\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/320962"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=320950"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=320950"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=320950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}