{"id":317579,"date":"2024-03-18T10:00:15","date_gmt":"2024-03-18T04:30:15","guid":{"rendered":"https:\/\/www.scconline.com\/blog\/?p=317579"},"modified":"2024-03-18T09:29:34","modified_gmt":"2024-03-18T03:59:34","slug":"dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/","title":{"rendered":"Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC and on-board caterers to compensate for mental agony caused due to serving of unhygienic food"},"content":{"rendered":"<div style=\"text-align: justify; line-height: 150%;\">\n<p style=\"margin-bottom: 3%;\"><span style=\"font-weight: bold;\">District Consumer Disputes Redressal Commission (DCDRC), Chandigarh:<\/span> While considering the instant consumer complaint regarding extremely unhygienic food which was served by IRCTC i.e. expired bread and soup which had a dead cockroach in it; the Bench of <span style=\"font-weight: bold;\">Pawanjit Singh (President)<\/span> and Suresh Kumar Sardana (Member) partly allowing the complaint directed IRCTC and other connected opposite parties to pay compensation of Rs 10,000 for mental agony and harassment caused to the complainant.<\/p>\n<p style=\"margin-bottom: 3%;\">The complainant and his family were travelling in the Executive Class coach of New Delhi to Chandigarh Shatabdi Express (NDLSW CDG SHTBDI No.12045). During journey, they were served hot soup and bread by the on-board catering staff of the train.<\/p>\n<p style=\"margin-bottom: 3%;\">After partaking some soup, the complainant noticed a dead cockroach in the soup bowl and immediately informed the catering staff. The complainant also brought the said fact to the notice of the co-passengers and clicked the photographs of the unhygienic food and lodged a complaint in IRCTC complaint booklet.<\/p>\n<p style=\"margin-bottom: 3%;\">Thereafter the complainant checked the date of packaging of all the food items which were served and was shocked to notice that the bread served along with the soup had expired. It was also noticed that other passengers in the train were also served the same expired bread. Subsequently, the complainant lodged another complaint <span style=\"font-style: italic;\">qua<\/span> the bread.<\/p>\n<p style=\"margin-bottom: 3%;\">The complainant even raised his grievance over social media by tweeting his ordeal to the Railway Ministry on X (formerly known as Twitter).<\/p>\n<p style=\"margin-bottom: 3%;\"><span style=\"font-style: italic;\">Per contra<\/span>, the opposite parties resisted the complaint and reiterated their commitment to ensure absolute tourism experience to the buyers in the matter of utmost efficiency. It is further alleged that the issue in dispute has already been resolved\/settled which fact has been concealed by the complainant and has filed false and frivolous complaint and the complaint is liable to be dismissed with cost.<\/p>\n<p style=\"margin-bottom: 3%;\"><span style=\"font-weight: bold;\">Commission&#8217;s Assessment:<\/span> Perusing the facts and evidence attached by the complainant, the Commission noted that it is clear from the documentary evidence that the opposite parties did serve unhygienic food to the complainant and his family and the same amounts to deficiency in service and unfair trade practice on part of the opposite parties.<\/p>\n<p style=\"margin-bottom: 3%;\">The Commission further noted that there is nothing on record to show that complainant had already settled the dispute with the opposite parties. Therefore, the Commission partly allowed the complaint and along with the afore-stated compensation, it also directed the opposite parties to pay costs litigation amounting to Rs 5000.<\/p>\n<p style=\"margin-bottom: 3%;\">[<span style=\"font-weight: bold; color: #632423;\">Rahil Mahajan v. IRCTC Ltd., CC No. 437\/2023, decided on 06-03-2024<\/span>]<\/p>\n<p style=\"text-indent: 18pt;\"><strong><span style=\"color: #000080;\">Order by Pawanjit Singh, President<\/span><\/strong><\/p>\n<hr\/>\n<p>Advocates who appeared in this case :<\/p>\n<p style=\"margin-left: 18pt;\">Arjun Dosanj, Advocate for complainant<\/p>\n<p style=\"margin-left: 18pt;\">Saksham Arora, Advocate for OP No.1<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p style=\"font-style: italic;\">What promised to be a comfort bowl of hot soup and bread, turned out to be an unhygienic mess for the complainant and his family travelling in Executive Class coach of New Delhi to Chandigarh Shatabdi Express.<\/p>\n","protected":false},"author":3,"featured_media":317201,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,11],"tags":[66482,66484,2728,43026,53055,66486,11521,66487,3689,66485,31462,66481,66488,66483],"class_list":["post-317579","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casebriefs","category-tribunals_commissions_regulatorybodies","tag-bread-and-soup","tag-catering","tag-compensation","tag-consumer-rights","tag-dcdrc","tag-dead-cockroach-in-soup","tag-deficiency-in-service","tag-expired-bread","tag-IRCTC","tag-jaago-grahak-jaago","tag-mental-agony","tag-railway-food","tag-shatabdi-express","tag-unhygienic-food"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC to compensate for mental agony<\/title>\n<meta name=\"description\" content=\"What promised to be a comfort bowl of hot soup and bread, turned out to be an unhygienic mess for the complainant and his family travelling in Shatabdi Express.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC and on-board caterers to compensate for mental agony caused due to serving of unhygienic food\" \/>\n<meta property=\"og:description\" content=\"What promised to be a comfort bowl of hot soup and bread, turned out to be an unhygienic mess for the complainant and his family travelling in Shatabdi Express.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/\" \/>\n<meta property=\"og:site_name\" content=\"SCC Times\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/scc.online\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-18T04:30:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"887\" \/>\n\t<meta property=\"og:image:height\" content=\"591\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sucheta\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC and on-board caterers to compensate for mental agony caused due to serving of unhygienic food\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sucheta\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/\",\"url\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/\",\"name\":\"Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC to compensate for mental agony\",\"isPartOf\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp\",\"datePublished\":\"2024-03-18T04:30:15+00:00\",\"author\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa\"},\"description\":\"What promised to be a comfort bowl of hot soup and bread, turned out to be an unhygienic mess for the complainant and his family travelling in Shatabdi Express.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/#primaryimage\",\"url\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp\",\"contentUrl\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp\",\"width\":887,\"height\":591,\"caption\":\"DCDRC finds Matrimony.Com Ltd. liable for deficiency in service for failing to deliver video album of a marriage reception held in 2017\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.scconline.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC and on-board caterers to compensate for mental agony caused due to serving of unhygienic food\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#website\",\"url\":\"https:\/\/www.scconline.com\/blog\/\",\"name\":\"SCC Times\",\"description\":\"Bringing you the Best Analytical Legal News\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.scconline.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa\",\"name\":\"Sucheta\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g\",\"caption\":\"Sucheta\"},\"url\":\"https:\/\/www.scconline.com\/blog\/post\/author\/legal_editor\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC to compensate for mental agony","description":"What promised to be a comfort bowl of hot soup and bread, turned out to be an unhygienic mess for the complainant and his family travelling in Shatabdi Express.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/","og_locale":"en_US","og_type":"article","og_title":"Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC and on-board caterers to compensate for mental agony caused due to serving of unhygienic food","og_description":"What promised to be a comfort bowl of hot soup and bread, turned out to be an unhygienic mess for the complainant and his family travelling in Shatabdi Express.","og_url":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/","og_site_name":"SCC Times","article_publisher":"https:\/\/www.facebook.com\/scc.online\/","article_published_time":"2024-03-18T04:30:15+00:00","og_image":[{"width":887,"height":591,"url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.jpg","type":"image\/jpeg"}],"author":"Sucheta","twitter_card":"summary_large_image","twitter_title":"Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC and on-board caterers to compensate for mental agony caused due to serving of unhygienic food","twitter_misc":{"Written by":"Sucheta","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/","url":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/","name":"Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC to compensate for mental agony","isPartOf":{"@id":"https:\/\/www.scconline.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/#primaryimage"},"image":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/#primaryimage"},"thumbnailUrl":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp","datePublished":"2024-03-18T04:30:15+00:00","author":{"@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa"},"description":"What promised to be a comfort bowl of hot soup and bread, turned out to be an unhygienic mess for the complainant and his family travelling in Shatabdi Express.","breadcrumb":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/#primaryimage","url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp","contentUrl":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp","width":887,"height":591,"caption":"DCDRC finds Matrimony.Com Ltd. liable for deficiency in service for failing to deliver video album of a marriage reception held in 2017"},{"@type":"BreadcrumbList","@id":"https:\/\/www.scconline.com\/blog\/post\/2024\/03\/18\/dead-cockroach-soup-expired-bread-irctc-compensation-consumer-rights-dcdrc-legal-news\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.scconline.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Dead Cockroach in Soup and Expired Bread; DCDRC directs IRCTC and on-board caterers to compensate for mental agony caused due to serving of unhygienic food"}]},{"@type":"WebSite","@id":"https:\/\/www.scconline.com\/blog\/#website","url":"https:\/\/www.scconline.com\/blog\/","name":"SCC Times","description":"Bringing you the Best Analytical Legal News","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.scconline.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa","name":"Sucheta","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g","caption":"Sucheta"},"url":"https:\/\/www.scconline.com\/blog\/post\/author\/legal_editor\/"}]}},"jetpack_featured_media_url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/03\/District-Consumer-Disputes-Redressal-Commission.webp","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":365634,"url":"https:\/\/www.scconline.com\/blog\/post\/2025\/11\/03\/dead-worm-in-biryani-dcdrc-directs-compensation-irctc\/","url_meta":{"origin":317579,"position":0},"title":"&#8220;Expected to maintain standards&#8221;; DCDRC directs IRCTC to pay Rs 25000 compensation for dead worm found in Veg Biryani","author":"Sucheta","date":"November 3, 2025","format":false,"excerpt":"The DCDRC said that it is expected from IRCTC to maintain certain standards and to check the quality of food that is being served to the consumers while travelling.","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"worm in Biryani","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/11\/worm-in-Biryani.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/11\/worm-in-Biryani.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/11\/worm-in-Biryani.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/11\/worm-in-Biryani.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":290832,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/04\/28\/dcdrc-directs-restaurant-pay-rs-40000-compensation-ordeal-sustained-complainant-failure-deliver-sadya-onam-legal-news-updates\/","url_meta":{"origin":317579,"position":1},"title":"DCDRC directs restaurant to pay Rs 40,000 as compensation for ordeal sustained by the complainant due to its failure to deliver \u2018Sadya\u2019 on Thiruonam day","author":"Sucheta","date":"April 28, 2023","format":false,"excerpt":"The Commission observed that Malayalis have sentimental attachment towards \u2018Thiruonam Sadya\u2019; therefore, waiting for a long time and eventually not getting the \u2018Sadya\u2019 can be quite frustrating.","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"district consumer disputes redressal commission (dcdrc), ernakulam","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/04\/district-consumer-disputes-redressal-commission-dcdrc-ernakulam.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/04\/district-consumer-disputes-redressal-commission-dcdrc-ernakulam.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/04\/district-consumer-disputes-redressal-commission-dcdrc-ernakulam.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/04\/district-consumer-disputes-redressal-commission-dcdrc-ernakulam.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":292434,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/05\/17\/dcdrc-directs-apple-comepensation-for-defective-laptop-or-replace-it-legal-news\/","url_meta":{"origin":317579,"position":2},"title":"DCDRC directs Apple India to either replace law student&#8217;s defective laptop or pay monetary compensation worth Rupees 2.3 lakhs","author":"Sucheta","date":"May 17, 2023","format":false,"excerpt":"The Commission found Apple India to be liable for selling defective goods under the provisions of Consumer Protection Act, 2019","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"district consumer disputes redressal commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":319320,"url":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/03\/tribunal-roundup-january-2024-march-zee-business-ajit-pawar-uber-fares-samsung-india-matrimony-legal-news\/","url_meta":{"origin":317579,"position":3},"title":"Tribunal Roundup December 2023 to March 2024| Top Stories on Ajit Pawar, ZEE Business, Uber Fares, Deficiency in services by Samsung India, Matrimony.com and more","author":"Arunima","date":"April 3, 2024","format":false,"excerpt":"Demand of service tax u\/s 73-A of Finance Act, 1994 incorrect when broadcaster\u2019s service tax is collected and not retained: CESTAT reiterates In the present appeal, the bench of Somesh Arora, (Judicial Member) and C.L Mahar, (Technical Member) opined that appellant acted only as an agent\/mediator\/facilitator who collected money on\u2026","rel":"","context":"In &quot;Legal RoundUp&quot;","block_context":{"text":"Legal RoundUp","link":"https:\/\/www.scconline.com\/blog\/post\/category\/columns-for-roundup\/"},"img":{"alt_text":"Tribunal Roundup December 2023 to March 2024","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/Tribunal-Roundup-December-2023-to-March-2024.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/Tribunal-Roundup-December-2023-to-March-2024.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/Tribunal-Roundup-December-2023-to-March-2024.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/Tribunal-Roundup-December-2023-to-March-2024.webp?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/Tribunal-Roundup-December-2023-to-March-2024.webp?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":291370,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/05\/05\/rat-bite-in-cinema-hall-consumer-court-awards-compensation-of-rs-67-thousand-legal-news\/","url_meta":{"origin":317579,"position":4},"title":"DCDRC directs 67K compensation for a movie goer who suffered a rodent bite while watching movie with her family in Galleria Cinema Hall","author":"Sucheta","date":"May 5, 2023","format":false,"excerpt":"The Commission found that the management of Galleria Cinemas was negligent for not ensuring proper hygienic conditions for their viewers.","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"district consumer disputes redressal commission [dcdrc], kamrup","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission-dcdrc-kamrup.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission-dcdrc-kamrup.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission-dcdrc-kamrup.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission-dcdrc-kamrup.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":298890,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/08\/08\/amazon-defective-item-return-policy-dispute-dcdrc-directs-compensation\/","url_meta":{"origin":317579,"position":5},"title":"[Deficiency in service] DCDRC directs Amazon to compensate for defective telescope","author":"Ridhi","date":"August 8, 2023","format":false,"excerpt":"Amazon defended its case saying that it was merely an online platform and not the seller of such defective telescope, contending that there was no deficiency in service.","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"district consumer disputes redressal commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=700%2C400&ssl=1 2x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/317579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=317579"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/317579\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/317201"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=317579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=317579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=317579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}