{"id":308701,"date":"2023-12-08T12:00:58","date_gmt":"2023-12-08T06:30:58","guid":{"rendered":"https:\/\/www.scconline.com\/blog\/?p=308701"},"modified":"2023-12-08T11:42:06","modified_gmt":"2023-12-08T06:12:06","slug":"vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/","title":{"rendered":"“Unscrupulous coaching institutes should not have the right to retain fees of students who leave course midway due to dissatisfaction with the services”: DCDRC"},"content":{"rendered":"
\n

District Consumer Disputes Redressal Commission (DCDRC), Ernakulam:<\/span> While considering the instant matter where a former student of VLCC Institute who had enrolled in 2 courses, had to cancel her admission due to delays in classes and her weak health, and had claimed a refund from the institute; the Bench of D.B. Binu (President)*<\/span> and V. Ramachandran and Sreevidhia. T.N (Members) relying on set NCDRC precedents, stated that “In the field of education, while many coaching institutions offer valuable services to prepare students for higher education, there unfortunately exists a presence of unscrupulous coaching institutions engaging in unethical practices, exploiting students and their families. These institutions should not have the right to retain the fees of students who choose to leave a course midway due to dissatisfaction with the services provided. It is essential to ensure fairness and prevent these institutions from imposing unfair terms and conditions. Protecting consumers, particularly in the education sector, is of utmost importance to guarantee that students and parents are treated with the respect and honesty they deserve”.<\/span><\/p>\n

The Commission found VLCC to be liable for negligence and serious deficiency in service and unfair trade practices.<\/p>\n

The complainant enrolled in a course on 18-01-2021, paying a total of Rs. 1,17,329\/ in fees. Later, on 09-03-2021, the complainant enrolled in another course, paying a total of Rs. 1,62,000\/ as fees. However, due to COVID-19, the complainant could not attend physical classes but attended online ones.<\/p>\n

When the institution closed due to the pandemic, the complainant decided to cancel her admission due to delays in classes and her weak health. She requested a refund from the institution but faced delays and false information.<\/p>\n

The institution offered alternatives, but the complainant refused due to incomplete classes within the prescribed time.<\/p>\n

The complainant, thus alleged unfair trade practices, sought a refund of Rs. 2,79,329\/ and Rs. 2,00,000\/ as compensation for mental agony, and the entire cost of proceedings.<\/p>\n

Commission’s Assessment:<\/span> The Commission noted that the complainant is a ‘consumer’ under Consumer Protection Act, 2019<\/a> based on the fee receipts issued by the opposite party to the complainant.<\/p>\n

The Commission also noted that instead of providing refund to the complainant, the opposite parties suggested purchasing VLCC products of equivalent value to the fees paid.<\/p>\n

The Commission pointed out that that VLCC institute, which runs on its own without any control from a university or particular educational rules, is indeed a type of coaching centre. Therefore, it comes under the jurisdiction of DCDRC.<\/p>\n

It was further pointed out that the opposite parties failed to deliver on their promise by not conducting the courses as per the agreed terms. Furthermore, their suggestion to adjust the course fees against the enrolment of a relative or sibling is not only unfair but also contrary to consumer protection principles. “Fees paid by the complainant should not be rendered non-refundable in such a manner. Such practices are deemed unconscionable and voidable, as highlighted by legal precedents.<\/span>”<\/p>\n

With the afore-stated the assessment, the DCDRC ascertained the liability of VLCC and directed them to refund Rs.2,79,329 to the complainant (the course fees paid by the complainant) and pay Rs.50,000 as compensation for the mental agony, inconvenience, physical hardships, and deficiency in service caused by their actions and Unfair Trade Practices and also pay Rs.10,000 towards cost of proceedings.<\/p>\n

[Zeba Salim v. VLCC Healthcare Ltd., CC\/22\/365, decided on 15-11-2023<\/span>]<\/p>\n

*Order by D.B. Binu, President<\/span><\/strong><\/p>\n\n

Advocates who appeared in this case :<\/p>\n

Adv. U. Jayakrishnan, Sooraj for complainant<\/p>\n

Adv. Muhammed Musthafa, Firm JusLex & Associates for opposite parties<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

VLCC failed to deliver on their promise by not conducting the courses as per the agreed terms. Furthermore, their suggestion to adjust the course fees against the enrolment of a relative was found to be unfair and contrary to consumer protection principles by DCDRC.<\/p>\n","protected":false},"author":3,"featured_media":305843,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,11],"tags":[63332,11241,41412,53055,60125,27024,2532,51328],"class_list":["post-308701","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casebriefs","category-tribunals_commissions_regulatorybodies","tag-coaching-institutes","tag-consumer-protection","tag-covid19","tag-dcdrc","tag-district-consumer-disputes-redressal-commission","tag-fees","tag-Refund","tag-vlcc"],"yoast_head":"\nUnscrupulous coaching institutes should not retain fees of students who leave course midway due to dissatisfaction with the services: DCDRC<\/title>\n<meta name=\"description\" content=\"VLCC failed to conduct the courses as per the agreed terms and was indulging in unethical practices contrary to ideals of consumer protection.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u201cUnscrupulous coaching institutes should not have the right to retain fees of students who leave course midway due to dissatisfaction with the services\u201d: DCDRC\" \/>\n<meta property=\"og:description\" content=\"VLCC failed to conduct the courses as per the agreed terms and was indulging in unethical practices contrary to ideals of consumer protection.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/\" \/>\n<meta property=\"og:site_name\" content=\"SCC Times\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/scc.online\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-08T06:30:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/10\/District-Consumer-Disputes-Redressal-Commission.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"886\" \/>\n\t<meta property=\"og:image:height\" content=\"590\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sucheta\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"“Unscrupulous coaching institutes should not have the right to retain fees of students who leave course midway due to dissatisfaction with the services”: DCDRC\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sucheta\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/\",\"url\":\"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/\",\"name\":\"Unscrupulous coaching institutes should not retain fees of students who leave course midway due to dissatisfaction with the services: DCDRC\",\"isPartOf\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/10\/District-Consumer-Disputes-Redressal-Commission.webp\",\"datePublished\":\"2023-12-08T06:30:58+00:00\",\"author\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa\"},\"description\":\"VLCC failed to conduct the courses as per the agreed terms and was indulging in unethical practices contrary to ideals of consumer protection.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/#primaryimage\",\"url\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/10\/District-Consumer-Disputes-Redressal-Commission.webp\",\"contentUrl\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/10\/District-Consumer-Disputes-Redressal-Commission.webp\",\"width\":886,\"height\":590,\"caption\":\"District Consumer Disputes Redressal Commission\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.scconline.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"“Unscrupulous coaching institutes should not have the right to retain fees of students who leave course midway due to dissatisfaction with the services”: DCDRC\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#website\",\"url\":\"https:\/\/www.scconline.com\/blog\/\",\"name\":\"SCC Times\",\"description\":\"Bringing you the Best Analytical Legal News\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.scconline.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa\",\"name\":\"Sucheta\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g\",\"caption\":\"Sucheta\"},\"url\":\"https:\/\/www.scconline.com\/blog\/post\/author\/legal_editor\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Unscrupulous coaching institutes should not retain fees of students who leave course midway due to dissatisfaction with the services: DCDRC","description":"VLCC failed to conduct the courses as per the agreed terms and was indulging in unethical practices contrary to ideals of consumer protection.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/","og_locale":"en_US","og_type":"article","og_title":"\u201cUnscrupulous coaching institutes should not have the right to retain fees of students who leave course midway due to dissatisfaction with the services\u201d: DCDRC","og_description":"VLCC failed to conduct the courses as per the agreed terms and was indulging in unethical practices contrary to ideals of consumer protection.","og_url":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/","og_site_name":"SCC Times","article_publisher":"https:\/\/www.facebook.com\/scc.online\/","article_published_time":"2023-12-08T06:30:58+00:00","og_image":[{"width":886,"height":590,"url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/10\/District-Consumer-Disputes-Redressal-Commission.jpg","type":"image\/jpeg"}],"author":"Sucheta","twitter_card":"summary_large_image","twitter_title":"“Unscrupulous coaching institutes should not have the right to retain fees of students who leave course midway due to dissatisfaction with the services”: DCDRC","twitter_misc":{"Written by":"Sucheta","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/","url":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/","name":"Unscrupulous coaching institutes should not retain fees of students who leave course midway due to dissatisfaction with the services: DCDRC","isPartOf":{"@id":"https:\/\/www.scconline.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/#primaryimage"},"image":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/#primaryimage"},"thumbnailUrl":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/10\/District-Consumer-Disputes-Redressal-Commission.webp","datePublished":"2023-12-08T06:30:58+00:00","author":{"@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa"},"description":"VLCC failed to conduct the courses as per the agreed terms and was indulging in unethical practices contrary to ideals of consumer protection.","breadcrumb":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/#primaryimage","url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/10\/District-Consumer-Disputes-Redressal-Commission.webp","contentUrl":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/10\/District-Consumer-Disputes-Redressal-Commission.webp","width":886,"height":590,"caption":"District Consumer Disputes Redressal Commission"},{"@type":"BreadcrumbList","@id":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/08\/vlcc-unethical-unfair-trade-practices-coaching-institutes-fee-refund-dcdrc-legal-news\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.scconline.com\/blog\/"},{"@type":"ListItem","position":2,"name":"“Unscrupulous coaching institutes should not have the right to retain fees of students who leave course midway due to dissatisfaction with the services”: DCDRC"}]},{"@type":"WebSite","@id":"https:\/\/www.scconline.com\/blog\/#website","url":"https:\/\/www.scconline.com\/blog\/","name":"SCC Times","description":"Bringing you the Best Analytical Legal News","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.scconline.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/7416b8c43cd3a0a3412cf97fc17b54fa","name":"Sucheta","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/530d4c250404c869212316d6351878b83f86bf27648031b1e6d4857a4bae4b88?s=96&d=mm&r=g","caption":"Sucheta"},"url":"https:\/\/www.scconline.com\/blog\/post\/author\/legal_editor\/"}]}},"jetpack_featured_media_url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/10\/District-Consumer-Disputes-Redressal-Commission.webp","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":298890,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/08\/08\/amazon-defective-item-return-policy-dispute-dcdrc-directs-compensation\/","url_meta":{"origin":308701,"position":0},"title":"[Deficiency in service] DCDRC directs Amazon to compensate for defective telescope","author":"Ridhi","date":"August 8, 2023","format":false,"excerpt":"Amazon defended its case saying that it was merely an online platform and not the seller of such defective telescope, contending that there was no deficiency in service.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"district consumer disputes redressal commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":290832,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/04\/28\/dcdrc-directs-restaurant-pay-rs-40000-compensation-ordeal-sustained-complainant-failure-deliver-sadya-onam-legal-news-updates\/","url_meta":{"origin":308701,"position":1},"title":"DCDRC directs restaurant to pay Rs 40,000 as compensation for ordeal sustained by the complainant due to its failure to deliver \u2018Sadya\u2019 on Thiruonam day","author":"Sucheta","date":"April 28, 2023","format":false,"excerpt":"The Commission observed that Malayalis have sentimental attachment towards \u2018Thiruonam Sadya\u2019; therefore, waiting for a long time and eventually not getting the \u2018Sadya\u2019 can be quite frustrating.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"district consumer disputes redressal commission (dcdrc), ernakulam","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/04\/district-consumer-disputes-redressal-commission-dcdrc-ernakulam.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/04\/district-consumer-disputes-redressal-commission-dcdrc-ernakulam.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/04\/district-consumer-disputes-redressal-commission-dcdrc-ernakulam.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/04\/district-consumer-disputes-redressal-commission-dcdrc-ernakulam.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":308544,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/06\/proceedings-before-dcdrc-decided-presence-of-president-consumer-complaint-scdrc-legal-news\/","url_meta":{"origin":308701,"position":2},"title":"Proceedings before DCDRC must be mandatorily decided in presence of its President and not just the Members: SCDRC","author":"Sucheta","date":"December 6, 2023","format":false,"excerpt":"Uttarakhand SCDRC sets aside the impugned order of DCDRC passed in a consumer complaint as its President was not part of the proceedings, thereby disregarding the mandate in S. 36 of Consumer Protection Act, 2019.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"proceedings before dcdrc President","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/proceedings-before-dcdrc-President.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/proceedings-before-dcdrc-President.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/proceedings-before-dcdrc-President.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/proceedings-before-dcdrc-President.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":307418,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/11\/18\/dcdrc-indigo-compensation-failure-deliver-checked-in-luggage-deficeny-of-service-legal-news\/","url_meta":{"origin":308701,"position":3},"title":"DCDRC directs Indigo to pay compensation of Rs 70,000 for their failure to deliver checked-in luggage of a holiday bound couple","author":"Sucheta","date":"November 18, 2023","format":false,"excerpt":"The Commission stated that the Indigo\u2019s deficiency in services caused the married couple irrevocable hardship and spoiled their holiday mood.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"district consumer disputes redressal commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":292620,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/05\/19\/dcdrc-cochin-airport-liable-deficiency-in-service-inadequete-rain-cover-compensation-legal-news\/","url_meta":{"origin":308701,"position":4},"title":"DCDRC holds Cochin Airport liable for service deficiency for not providing adequate rain cover on boarding ladder; directs compensation of INR 16,000 to passenger","author":"Sucheta","date":"May 19, 2023","format":false,"excerpt":"The Commission held that CIAL's inadequate rain coverage while boarding flight caused a great deal of agony to the complainant as he got drenched in the rain and suffered fever for 3 days.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"district consumer disputes redressal commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":291370,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/05\/05\/rat-bite-in-cinema-hall-consumer-court-awards-compensation-of-rs-67-thousand-legal-news\/","url_meta":{"origin":308701,"position":5},"title":"DCDRC directs 67K compensation for a movie goer who suffered a rodent bite while watching movie with her family in Galleria Cinema Hall","author":"Sucheta","date":"May 5, 2023","format":false,"excerpt":"The Commission found that the management of Galleria Cinemas was negligent for not ensuring proper hygienic conditions for their viewers.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"district consumer disputes redressal commission [dcdrc], kamrup","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission-dcdrc-kamrup.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission-dcdrc-kamrup.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission-dcdrc-kamrup.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission-dcdrc-kamrup.webp?resize=700%2C400&ssl=1 2x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/308701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=308701"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/308701\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/305843"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=308701"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=308701"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=308701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}