{"id":264753,"date":"2022-03-30T17:00:57","date_gmt":"2022-03-30T11:30:57","guid":{"rendered":"https:\/\/www.scconline.com\/blog\/?p=264753"},"modified":"2022-04-01T08:38:57","modified_gmt":"2022-04-01T03:08:57","slug":"insurance-policies","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2022\/03\/30\/insurance-policies\/","title":{"rendered":"Forcing buyers to purchase insurance policies?\u00a0 Even if dealers offer to sell insurance policies to customers, customers may yet have option to buy such policies from alternative channels: CCI"},"content":{"rendered":"<p style=\"text-align: justify;\"><strong>Competition Commission of India (CCI): <\/strong>The Coram of Ashok Kumar Gupta (Chairperson) and Sangeeta Verma and Bhagwant Singh Bishnoi (Members) addressed a matter wherein it was alleged that certain Car Companies were abusing their dominant position and denying the cashless claim to consumers if the insurance policy had not been obtained through them, their dealers or their insurance broking companies.<\/p>\n<p style=\"text-align: justify;\">Manav Seva Dham (Informant) alleged contravention of provisions of Sections 3 and 4 of the Competition Act, 2002 by Maruti Suzuki India Limited (OP 1\/Maruti), Tata Motors Ltd. (OP 2\/Tata), Hyundai Motor India Limited (OP 3\/Hyundai), Hero Moto Corp Limited (OP 4\/Hero), Mahindra and Mahindra Limited (OP 5\/Mahindra) and Toyota Kirloskar Motor Private Limited (OP 6\/Toyota).<\/p>\n<p style=\"text-align: justify;\">It was stated that the OP were enjoying a dominant position in the market for automobiles and motor insurance in India, which enables them to operate independently of competitive forces.<\/p>\n<p style=\"text-align: justify;\">Further, it was added that there had been apparent monopoly and cartelization by the OPs in selling insurance policies through their fully owned insurance broking or subsidiary companies and servicing and repairing motor vehicles in respect of the insurance policies sold by them, which is detrimental to the insurance policyholders.<\/p>\n<p style=\"text-align: justify;\">Due to the above stated, the informant has received several complaints from the insurance companies as well as insurance policyholders about the monopolistic practices of the OPs.<\/p>\n<p style=\"text-align: justify;\">OPs even ensure that the genuine spare parts are only available with their authorised dealers, and their authorised dealers continue to charge arbitrary high prices from the consumers, who are forced to avail the services for repairing and maintaining their motor vehicles since the genuine spare parts, diagnostic tools, and technical information required to service their cars are not made available to independent repair workshops, failing which, the warranty of the vehicle would lapse.<\/p>\n<p style=\"text-align: justify;\">Hence, the OPs have created a monopoly over the motor insurance and repair services for their motor vehicles.<\/p>\n<h4 style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Analysis of the Commission<\/span><\/h4>\n<p style=\"text-align: justify;\">Primarily, the Informant was aggrieved by the alleged conduct of the OPs of disallowing of the cashless claim to consumers if the insurance policy has not been obtained through them, their dealers, or their insurance broking companies.<\/p>\n<blockquote>\n<p style=\"text-align: justify;\"><span style=\"color: #008000;\">Whether the Opposite Parties are in a position of dominance and have abused their dominant position, as alleged?<\/span><\/p>\n<\/blockquote>\n<p style=\"text-align: justify;\">Commission noted that nothing concrete has been submitted in the regard to the allegations made.<\/p>\n<p style=\"text-align: justify;\">Further, the Coram expressed that,<\/p>\n<blockquote>\n<p style=\"text-align: justify;\"><span style=\"color: #008080;\">Consumers have a choice to purchase their vehicle from various manufacturers and the same also is true in respect of availing insurance facility for vehicles.<\/span><\/p>\n<\/blockquote>\n<p style=\"text-align: justify;\">Informant had alleged regarding some arrangement of OPs with their insurance broking companies for the provisions of insurance services to customers who buys vehicles from them.<\/p>\n<p style=\"text-align: justify;\">Commission observed that, even if dealers offer to sell insurance policies to customers, the customers may yet have the option to buy such policy from alternative channels should they want.<\/p>\n<blockquote>\n<p style=\"text-align: justify;\"><span style=\"color: #008080;\">\u201c\u2026facility of cashless claim may be an additional benefit extended by certain brokers and may not be confined to the broking arms of the aforementioned Opposite Parties alone.\u201d<\/span><\/p>\n<\/blockquote>\n<p style=\"text-align: justify;\">Hence, no prima facie case existed. [Manav Seva Dham v. Maruti Suzuki India Ltd., <a href=\"http:\/\/www.scconline.com\/DocumentLink\/3sneNK0z\"><b>2022 SCC OnLine CCI 17<\/b><\/a>, decided on 22-3-2022]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Competition Commission of India (CCI): The Coram of Ashok Kumar Gupta (Chairperson) and Sangeeta Verma and Bhagwant Singh Bishnoi (Members) addressed a <\/p>\n","protected":false},"author":8808,"featured_media":76441,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,11],"tags":[49002,49004,5461,18751,41725,6661,49003,31265,29785,42834,42768,42107,43201],"class_list":["post-264753","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casebriefs","category-tribunals_commissions_regulatorybodies","tag-car-dealers","tag-cashless-claim","tag-cci","tag-competition-act","tag-consumers","tag-dominant-position","tag-insurance-broking-companies","tag-insurance-policy","tag-law","tag-legal-news","tag-legal-updates","tag-monopoly","tag-motor-insurance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Forcing buyers to purchase insurance policies?\u00a0 Even if 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Company Limited","author":"Bhumika Indulia","date":"January 21, 2021","format":false,"excerpt":"The Competition Commission of India (CCI) approves the acquisition of stake by Axis Bank Limited, Axis Capital Limited and Axis Securities Limited in Max Life Insurance Company Limited. Axis Bank Limited provides services in retail banking, which includes retail lending and retail deposits, wholesale banking, payment solutions, wealth management, forex\u2026","rel":"","context":"In &quot;Hot Off The Press&quot;","block_context":{"text":"Hot Off The Press","link":"https:\/\/www.scconline.com\/blog\/post\/category\/news\/hot_off_the_press\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/02\/MCA.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/02\/MCA.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/02\/MCA.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/02\/MCA.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/02\/MCA.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":221480,"url":"https:\/\/www.scconline.com\/blog\/post\/2019\/10\/25\/cci-approves-acquisition-of-shareholding-in-aditya-birla-capital-ltd-by-jomei-investments-ltd\/","url_meta":{"origin":264753,"position":1},"title":"CCI approves acquisition of shareholding in Aditya Birla Capital Ltd. by Jomei Investments Ltd.","author":"Bhumika Indulia","date":"October 25, 2019","format":false,"excerpt":"CCI approves acquisition of 4.15% of the shareholding in Aditya Birla Capital Limited by Jomei Investments Ltd. of Combination under Section 31(1) of the Competition Act, 2002 The Competition Commission of India (CCI) approved acquisition of 4.15% of the shareholding in Aditya Birla Capital Limited (ABCL) by Jomei Investments Limited\u2026","rel":"","context":"In &quot;Business News&quot;","block_context":{"text":"Business News","link":"https:\/\/www.scconline.com\/blog\/post\/category\/news\/business_news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":264941,"url":"https:\/\/www.scconline.com\/blog\/post\/2022\/04\/02\/tribunals-and-commissions-roundup-of-march-2022\/","url_meta":{"origin":264753,"position":2},"title":"18 Reports to Read: Dental Negligence, Shareholders right to remove Directors, Logix &#038; Supertech insolvent and more|Tribunals and Commissions Roundup of March 2022","author":"Bhumika Indulia","date":"April 2, 2022","format":false,"excerpt":"18 Reports to Read Competition Commission of India (CCI) Star India providing bouquet of channels at lesser prices resulting significant loss in consumer base of Asianet Digital Network: Star India abusing dominance of its position?\u00a0 The Coram of Ashok Kumar Gupta (Chairperson) and Sangeeta Verma and Bhagwant Singh Bishnoi (Members)\u2026","rel":"","context":"In &quot;Legal RoundUp&quot;","block_context":{"text":"Legal RoundUp","link":"https:\/\/www.scconline.com\/blog\/post\/category\/columns-for-roundup\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/04\/Tribunal-Roundup_March.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/04\/Tribunal-Roundup_March.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/04\/Tribunal-Roundup_March.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/04\/Tribunal-Roundup_March.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/04\/Tribunal-Roundup_March.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":18417,"url":"https:\/\/www.scconline.com\/blog\/post\/2015\/10\/13\/hyundai-motor-is-not-dominant-in-the-market-of-sports-multi-utility-vehicles-in-india-case-of-abuse-of-dominance-closed\/","url_meta":{"origin":264753,"position":3},"title":"Hyundai Motor is not dominant in the market of Sports\/ Multi Utility Vehicles in India, case of abuse of dominance closed","author":"Sucheta","date":"October 13, 2015","format":false,"excerpt":"Competition Commission of India (CCI): Already litigating before the Competition Appellate Tribunal, to avoid penalty imposed by CCI for abuse of dominance in spare part market, Hyundai got escape from examination of its conducts in market of Sports\/ Multi Utility Vehicles (SUV) under the provisions of section 4 of the\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":47251,"url":"https:\/\/www.scconline.com\/blog\/post\/2016\/05\/16\/allegations-of-abuse-of-dominance-against-magicbricks-com-along-with-four-other-real-estate-websites-dismissed\/","url_meta":{"origin":264753,"position":4},"title":"Allegations of abuse of dominance against Magicbricks.com along with four other real estate websites, dismissed","author":"Sucheta","date":"May 16, 2016","format":false,"excerpt":"Competition Commission of India (CCI):\u00a0While observing that Magicbricks.com along with four other real estate websites is not dominant in the market of \u201cservices of real estate brokers\/ agents in India\u201d, CCI dismissed the allegations of monopolization of real estate broking business in India by the said websites. CCI was hearing\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2016\/10\/Competition-Commission.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":319327,"url":"https:\/\/www.scconline.com\/blog\/post\/2024\/04\/03\/cci-approves-axis-bank-equity-max-life-insurance\/","url_meta":{"origin":264753,"position":5},"title":"CCI approves Axis Bank\u2019s subscription to 14.26 Crores equity in Max Life Insurance","author":"Editor","date":"April 3, 2024","format":false,"excerpt":"The fair trade watchdog, Competition Commission of India, approved the subscription of 16.22 per cent equity shares of Max Life Insurance Company by Axis Bank Limited on 02-04-2024. The news of the transaction involving Axis Bank\u2019s stake in the private life insurer\u2019s company was first revealed by the insurer in\u2026","rel":"","context":"In &quot;Hot Off The Press&quot;","block_context":{"text":"Hot Off The Press","link":"https:\/\/www.scconline.com\/blog\/post\/category\/news\/hot_off_the_press\/"},"img":{"alt_text":"Axis Bank's equity in Max Life Insurance","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/Axis-Banks-equity-in-Max-Life-Insurance.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/Axis-Banks-equity-in-Max-Life-Insurance.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/Axis-Banks-equity-in-Max-Life-Insurance.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2024\/04\/Axis-Banks-equity-in-Max-Life-Insurance.webp?resize=700%2C400&ssl=1 2x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/264753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/8808"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=264753"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/264753\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/76441"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=264753"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=264753"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=264753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}