{"id":257970,"date":"2021-12-01T14:00:48","date_gmt":"2021-12-01T08:30:48","guid":{"rendered":"https:\/\/www.scconline.com\/blog\/?p=257970"},"modified":"2021-12-01T17:16:27","modified_gmt":"2021-12-01T11:46:27","slug":"false-assurance-given-to-buyer-for-delivery-of-possession-while-keeping-hard-earned-money-of-buyer-for-11-years","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2021\/12\/01\/false-assurance-given-to-buyer-for-delivery-of-possession-while-keeping-hard-earned-money-of-buyer-for-11-years\/","title":{"rendered":"False assurance given to buyer for delivery of possession while keeping hard-earned money of buyer for 11 years: Commission directs builder to refund amount | Read full decision"},"content":{"rendered":"<p style=\"text-align: justify;\"><strong>Delhi State Consumer Disputes Redressal Commission (DSCDRC): <\/strong>On finding deficiency in providing services<strong>, <\/strong>Coram of Dr Justice Sangita Dhingra Sehgal (President) and Anil Srivastava (Member), held that the builder gave false assurances to the complainant with regard to handing over the buyer for delivery of possession.<\/p>\n<p style=\"text-align: justify;\">The instant complaint was filed under Section 17 of the Consumer Protection Act alleging deficiency of service and unfair trade practices.<\/p>\n<p style=\"text-align: justify;\">In the year 2010, Mr M.K. Arora booked a unit in the project of OP. The Builder Buyer agreement was executed between the parties after the expiry of 4 years from the date of the first payment made to the OP.<\/p>\n<p style=\"text-align: justify;\">As per the said agreement, the OP was supposed to hand over the possession of the said office space from the date of signing of the above-stated agreement, however, till date the possession has not been handed over by the OP. Along with this, OP unilaterally changed the size of the said unit which escalated the cost of the unit.<\/p>\n<p style=\"text-align: justify;\">Allottee kept paying the OP as and when demanded by it. Later the allottee sent a legal notice to the OP asking for refund.<\/p>\n<h4 style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Analysis, Law and Decision<\/span><\/h4>\n<p style=\"text-align: justify;\"><span style=\"color: #008000;\"><em>Deficiency of Service<\/em><\/span><\/p>\n<p style=\"text-align: justify;\">Whether OP is actually deficient in providing its services to the complainant or not?<\/p>\n<p style=\"text-align: justify;\">As per clause 3(a) of the Builder Buyer Agreement, OP was bound to handover the possession of the said office space within 3 years from the date of signing of the said agreement.<\/p>\n<p style=\"text-align: justify;\">OP executed the said builder buyer agreement after a period of 4 years from the date of the first payment received from the allottee.<\/p>\n<p style=\"text-align: justify;\">It has been well settled that the complainant cannot be expected to wait for an indefinite time period to get the benefits of the hard-earned money that they have spent in order to purchase the property in question. [Ref: <em>Fortune Infrastructure v. Trevor D\u2019 Lima<\/em>, <a href=\"http:\/\/www.scconline.com\/DocumentLink\/8i7xJlHI\">(2018) 5 SCC 442<\/a>]<\/p>\n<p style=\"text-align: justify;\">In view of the above, it was held that OP was deficient in providing its services to the complainant as the OP had given false assurance to the complainant with respect to the time for delivery of possession of the said office space and kept the hard-earned money of the complainant for about 11 years.<\/p>\n<p style=\"text-align: justify;\">The commission directed OP to refund the amount paid by the complainants. [Promila Arora v. Landmark Apartments (P) Ltd., Complaint Case No. 152 of 2018, decided on 29-11-2021]<\/p>\n<hr \/>\n<p style=\"text-align: justify;\"><strong>Advocates before the Commission:<\/strong><\/p>\n<p style=\"text-align: justify;\">Complainants: Mr Sumit K Batra, Advocate<\/p>\n<p style=\"text-align: justify;\">Opposite Party: Nida Doon &amp; Simranjeet Singh, Advocate<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delhi State Consumer Disputes Redressal Commission (DSCDRC): On finding deficiency in providing services, Coram of Dr Justice Sangita Dhingra Sehgal (President) and <\/p>\n","protected":false},"author":8808,"featured_media":251524,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,11],"tags":[47928,46070,11241,35233,47929,29785],"class_list":["post-257970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casebriefs","category-tribunals_commissions_regulatorybodies","tag-builder-buyer","tag-consumer-dispute","tag-consumer-protection","tag-deficiency-of-service","tag-false-assurance","tag-law"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>False assurance given to buyer for delivery of possession while keeping hard-earned money of buyer for 11 years: Commission directs builder to refund amount | Read full decision | SCC Times<\/title>\n<meta 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2017","format":false,"excerpt":"National Consumer Disputes Redressal Commission: The complainant in a recent case before NCRDC had complained that a sales representative of the Unitech Ltd. approached him in 2006 to purchase a residential apartment in a new project of the respondent to be developed in Noida, UP. The complainant alleged that he\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":256639,"url":"https:\/\/www.scconline.com\/blog\/post\/2021\/11\/02\/law-on-builder-buyer-dispute\/","url_meta":{"origin":257970,"position":1},"title":"Law on Builder-Buyer Dispute | 9-years delay in delivering possession of apartment: Read NCDRC\u2019s decision on refund and interest","author":"Bhumika Indulia","date":"November 2, 2021","format":false,"excerpt":"Can Buyer be asked to wait indefinitely for possession of flat even after 9-years of delay?","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":237728,"url":"https:\/\/www.scconline.com\/blog\/post\/2020\/10\/20\/ncdrc-builder-has-to-mention-the-date-of-delivery-of-possession-in-agreement-homebuyer-cannot-be-made-to-wait-for-possession-indefinietly\/","url_meta":{"origin":257970,"position":2},"title":"NCDRC | Builder has to mention the date of delivery of possession in agreement &#038; failure to do so will be read against builder; Homebuyer cannot be made to wait for possession indefinitely","author":"Bhumika Indulia","date":"October 20, 2020","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC):\u00a0\u00a0A Division Bench of Dr S.M. Kantikar (Presiding Member) and Dinesh Singh (Member) held that, a homebuyer cannot be made to wait indefinitely for possession. The instant appeal was preferred by the appellant under Section 19 of the Consumer Protection Act, 1986 against the Order\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":309005,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/11\/legal-research-legal-news-updates-2\/","url_meta":{"origin":257970,"position":3},"title":"Limitation Period | NCDRC dismisses home buyers\u2019 complaints due to delay","author":"Ridhi","date":"December 11, 2023","format":false,"excerpt":"NCDRC also highlighted that the housing society which the complainants were members of was not arrayed as a party in the instant matter.","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"national consumer disputes redressal commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/06\/national-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/06\/national-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/06\/national-consumer-disputes-redressal-commission.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/06\/national-consumer-disputes-redressal-commission.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":237706,"url":"https:\/\/www.scconline.com\/blog\/post\/2020\/10\/19\/ncdrc-can-a-consumer-claim-refund-of-principal-amount-if-flat-not-delivered-on-time-commission-untangles-two-fundamentals-for-buyer-consumer\/","url_meta":{"origin":257970,"position":4},"title":"NCDRC | Can a consumer claim refund of principal amount if flat not delivered on time? Commission untangles two fundamentals for Buyer &#8212; Consumer","author":"Bhumika Indulia","date":"October 19, 2020","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC):\u00a0A Division Bench of Justice R.K. Agarwal (President) and Dr S.M. Kantikar (Member) decided three complaints in a combined order as the facts were similar. The complainant had booked three residential flats floated by Opposite Party -- Builder Co. Possession of these flats was to\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":223688,"url":"https:\/\/www.scconline.com\/blog\/post\/2019\/12\/30\/ncdrc-buyer-cannot-be-made-to-wait-indefinitely-for-possession-of-flat-when-the-entire-consideration-amount-has-been-made\/","url_meta":{"origin":257970,"position":5},"title":"NCDRC | Buyer cannot be made to wait indefinitely for possession of flat when the entire consideration amount has been made","author":"Bhumika Indulia","date":"December 30, 2019","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC):\u00a0R.K. Agrawal (President) while deciding the present consumer case held that, \"Wherever the Builder commits a particular date or time frame for completion of the construction and offering possession to the Buyer, they must necessarily honour the commitment made by them.\" In the present matter,\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/257970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/8808"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=257970"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/257970\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/251524"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=257970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=257970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=257970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}