{"id":25571,"date":"2015-11-09T10:13:44","date_gmt":"2015-11-09T04:43:44","guid":{"rendered":"http:\/\/www.scconline.com\/blog\/?p=25571"},"modified":"2018-04-27T11:39:35","modified_gmt":"2018-04-27T06:09:35","slug":"ministry-of-railways-amends-refund-rules","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2015\/11\/09\/ministry-of-railways-amends-refund-rules\/","title":{"rendered":"Ministry of Railways amends Refund Rules"},"content":{"rendered":"

The Ministry of Railways in order to help the genuine passengers and to plug the scope of misuse of ticketing activity by unscrupulous elements, has amended its refund rules and has notified under the title Railway Passengers (Cancellation of Ticket and Refund of Fare) Rules, 2015. The new Refund Rule shall be effective w.e.f. 12.11.2015.<\/p>\n

The summary of the revised refund rules \u00a0is given below : –<\/p>\n\n\n\n\n\n\n\n\n
Rule no.\u00a0<\/strong><\/td>\nExisting<\/strong><\/td>\nProposed<\/strong><\/td>\n<\/tr>\n
4.<\/td>\nLevy of clerkage per passenger for cancellation of unreserved, RAC and waitlisted tickets:-<\/p>\n

 <\/p>\n

(i). Unreserved (second class): Rs. 15.<\/p>\n

(ii) Second class (reserved) and other classes: Rs. 30<\/p>\n

 <\/td>\n

Levy of clerkage per passenger for cancellation of unreserved, RAC and waitlisted tickets:-<\/p>\n

 <\/p>\n

(i).\u00a0\u00a0 Unreserved (second class): Rs. 30.<\/p>\n

(ii)\u00a0\u00a0 Second class (reserved) and other classes: Rs. 60<\/p>\n

 <\/td>\n<\/tr>\n

6(1).<\/td>\nCancellation charge per passenger on confirmed (reserved) tickets:-<\/p>\n

 <\/p>\n

(i). 48 hours before the scheduled departure of the train minimum cancellation charge<\/p>\n

 <\/p>\n

1st<\/sup>AC\/executive class:\u00a0\u00a0 Rs.120<\/p>\n

 <\/p>\n

2AC\/1st<\/sup> class :\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Rs. 100<\/p>\n

 <\/p>\n

3AC\/ACC\/3A economy: Rs. 90<\/p>\n

 <\/p>\n

Second sleeper class:\u00a0\u00a0\u00a0 Rs. 60<\/p>\n

 <\/p>\n

Second class\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 :\u00a0\u00a0\u00a0 Rs. 30<\/p>\n

 <\/p>\n

(ii). Between 48 hours and 6 hours before the scheduled departure of the train @ 25% subject to minimum charge as per (i) above.<\/p>\n

 <\/p>\n

 <\/p>\n

(iii) From 6 hours before the scheduled departure of the train and upto 2 hours after the actual departure of the train @ 50% subject to minimum charge as per (i) above.<\/p>\n

 <\/p>\n

(iv) No refund after the above time limit.<\/p>\n

 <\/td>\n

Cancellation charge per passenger on confirmed (reserved) tickets:-<\/p>\n

 <\/p>\n

(i). 48 hours before the scheduled departure of the train minimum cancellation charge<\/p>\n

 <\/p>\n

1st<\/sup> AC\/executive class:\u00a0 Rs. 240<\/p>\n

 <\/p>\n

2AC\/1st<\/sup> class\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 :\u00a0\u00a0 Rs. 200<\/p>\n

 <\/p>\n

3AC\/ACC\/3A economy: Rs. 180<\/p>\n

 <\/p>\n

Second sleeper class:\u00a0\u00a0\u00a0 Rs. 120<\/p>\n

 <\/p>\n

Second class\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 :\u00a0\u00a0\u00a0 Rs. 60<\/p>\n

 <\/p>\n

 <\/p>\n

(ii). Between 48 hours and 12 hours before the scheduled departure of the train @ 25% subject to minimum charge as per (i) above.<\/p>\n

 <\/p>\n

 <\/p>\n

(iii) between 12 hours and 4 hours before the scheduled departure of the train @ 50% subject to minimum charge as per (i) above.<\/p>\n

 <\/p>\n

 <\/p>\n

(iv) No refund after the above time limit.<\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/td>\n<\/tr>\n

6(3)<\/td>\nPartially confirmed:<\/p>\n

Upto two hours after the actual departure of the train<\/td>\n

Partially confirmed:<\/p>\n

Upto half an hour before the scheduled departure of the train<\/p>\n

 <\/td>\n<\/tr>\n

7.<\/td>\nRefund on unused RAC\/WL tickets:<\/p>\n

 <\/p>\n

Upto 3 hours of the actual departure of the train subject to deduction in clerkage charge.<\/p>\n

 <\/p>\n

No refund after the above time limit.<\/p>\n

 <\/td>\n

Refund on unused RAC\/WL tickets:<\/p>\n

 <\/p>\n

Upto half an hour before the scheduled departure of the train subject to deduction of clerkage charge<\/p>\n

 <\/p>\n

No refund after the above time limit.<\/p>\n

 <\/td>\n<\/tr>\n

10.<\/td>\nIn case of cancellation of trains for e-tickets:<\/p>\n

 <\/p>\n

Before 01.07.2015, for refund, TDR had to be filed. No change for counter PRS ticket.<\/td>\n

In case of cancellation of trains for e-tickets:<\/p>\n

 <\/p>\n

W.e.f. 01.07.2015, automatic refund is granted. Filing of TDR is not required.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

-Press InformationBureau<\/p>\n","protected":false},"excerpt":{"rendered":"

The Ministry of Railways in order to help the genuine passengers and to plug the scope of misuse of ticketing activity by <\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[14,4],"tags":[],"class_list":["post-25571","post","type-post","status-publish","format-standard","hentry","category-foreign","category-legislationupdates"],"yoast_head":"\nMinistry of Railways amends Refund Rules | SCC Times<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scconline.com\/blog\/post\/2015\/11\/09\/ministry-of-railways-amends-refund-rules\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ministry 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This is aimed to bring in a transparent and customer-friendly refund system for reserved e-tickets that are cancelled or which are fully waitlisted dropped tickets. This new system will be implemented by Indian\u2026","rel":"","context":"In "Hot Off The Press"","block_context":{"text":"Hot Off The Press","link":"https:\/\/www.scconline.com\/blog\/post\/category\/news\/hot_off_the_press\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":352177,"url":"https:\/\/www.scconline.com\/blog\/post\/2025\/07\/02\/indian-railways-launches-railone-allinone-app\/","url_meta":{"origin":25571,"position":1},"title":"Railways unveil RailOne App: Revolutionizing passenger experience with seamless connectivity","author":"Kriti","date":"July 2, 2025","format":false,"excerpt":"RailOne app will have single sign on with login via mPIN or biometric.","rel":"","context":"In "Legislation Updates"","block_context":{"text":"Legislation Updates","link":"https:\/\/www.scconline.com\/blog\/post\/category\/legislationupdates\/"},"img":{"alt_text":"all-in-one RailOne app","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/07\/all-in-one-RailOne-app.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/07\/all-in-one-RailOne-app.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/07\/all-in-one-RailOne-app.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/07\/all-in-one-RailOne-app.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":352160,"url":"https:\/\/www.scconline.com\/blog\/post\/2025\/07\/02\/increase-in-basic-fare-for-passenger-train-services\/","url_meta":{"origin":25571,"position":2},"title":"Ticket Price Update: New fare structure for passenger trains effective July 1, 2025","author":"Kriti","date":"July 2, 2025","format":false,"excerpt":"There will be no change in Ancillary Charges.","rel":"","context":"In "Legislation Updates"","block_context":{"text":"Legislation Updates","link":"https:\/\/www.scconline.com\/blog\/post\/category\/legislationupdates\/"},"img":{"alt_text":"Basic fare for Passenger Train Services","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/07\/Basic-fare-for-Passenger-Train-Services.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/07\/Basic-fare-for-Passenger-Train-Services.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/07\/Basic-fare-for-Passenger-Train-Services.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2025\/07\/Basic-fare-for-Passenger-Train-Services.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":377076,"url":"https:\/\/www.scconline.com\/blog\/post\/2026\/02\/27\/dgca-new-airline-ticket-refund-rules-2026\/","url_meta":{"origin":25571,"position":3},"title":"DGCA notifies new airline ticket refund rules; faster refunds and 48-hour cancellation window introduced","author":"Kriti","date":"February 27, 2026","format":false,"excerpt":"To address growing passenger grievances over delayed refunds and opaque cancellation policies, the DGCA has issued new Civil Aviation Requirements prescribing mandatory refund timelines, a 48-hour \u201clook-in\u201d cancellation option, and full refund of statutory taxes across all fare categories.","rel":"","context":"In "Legislation Updates"","block_context":{"text":"Legislation Updates","link":"https:\/\/www.scconline.com\/blog\/post\/category\/legislationupdates\/"},"img":{"alt_text":"DGCA airline ticket refund rules 2026","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2026\/02\/DGCA-airline-ticket-refund-rules-2026.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2026\/02\/DGCA-airline-ticket-refund-rules-2026.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2026\/02\/DGCA-airline-ticket-refund-rules-2026.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2026\/02\/DGCA-airline-ticket-refund-rules-2026.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":51271,"url":"https:\/\/www.scconline.com\/blog\/post\/2016\/06\/13\/proposed-passenger-centric-amendments-announced-by-ministry-of-civil-aviation\/","url_meta":{"origin":25571,"position":4},"title":"Proposed Passenger Centric Amendments announced by Ministry of Civil Aviation","author":"Sucheta","date":"June 13, 2016","format":false,"excerpt":"In keeping the growth of Airline industry and ensuring that flying becomes a pleasant experience for Indians, Ministry of Civil Aviation proposes a Passenger Centric Amendments.\u00a0Minister for Civil Aviation Shri \u00a0Ashok Gajapathi Raju presided over a presentation made by DGCA with regard to Passenger\u00a0 Centric Initiatives. In the presentation, the\u2026","rel":"","context":"In "Foreign Legislation"","block_context":{"text":"Foreign Legislation","link":"https:\/\/www.scconline.com\/blog\/post\/category\/legislationupdates\/foreign\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/12\/DSC_4762-e1474523869607.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/12\/DSC_4762-e1474523869607.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/12\/DSC_4762-e1474523869607.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/12\/DSC_4762-e1474523869607.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/12\/DSC_4762-e1474523869607.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":227442,"url":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/22\/breaking-corona-virus-covid-19-cancellation-of-all-train-services-by-indian-railways\/","url_meta":{"origin":25571,"position":5},"title":"Breaking | Corona Virus (COVID-19) | Cancellation of all train Services by Indian Railways","author":"Bhumika Indulia","date":"March 22, 2020","format":false,"excerpt":"1. 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However, bare minimum\u2026","rel":"","context":"In "Hot Off The Press"","block_context":{"text":"Hot Off The Press","link":"https:\/\/www.scconline.com\/blog\/post\/category\/news\/hot_off_the_press\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/25571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=25571"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/25571\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=25571"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=25571"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=25571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}