{"id":227217,"date":"2020-03-18T11:30:27","date_gmt":"2020-03-18T06:00:27","guid":{"rendered":"https:\/\/www.scconline.com\/blog\/?p=227217"},"modified":"2020-12-23T16:31:35","modified_gmt":"2020-12-23T11:01:35","slug":"deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/","title":{"rendered":"NCDRC | Releasing a dead body by a hospital to an unrelated third person unquestionably constitutes ‘deficiency in service’ within the meaning of S. 2(1)(g) & (o) of Consumer Protection Act, 1986"},"content":{"rendered":"

National Consumer Disputes Redressal Commission (NCDRC): <\/strong>A Division Bench of Dr S.M. Kantikar (Presiding Member) and Dinesh Singh (Member) while addressing the present first appeal held that,<\/p>\n

“Releasing a dead body by a hospital to an unrelated third person unquestionably constitutes ‘deficiency in service’ within the meaning of Section 2(1)(g) & (o) of Consumer Protection Act, 1986.”<\/span><\/p><\/blockquote>\n

The present first appeal was filed challenging the compensation amount granted by Kerala State Commission for alleged negligence and deficiency in service from Ernakulam Medical Centre (OP-1) that issued wrong dead body of a patient to some other claimant.<\/p>\n

Facts<\/span> pertinent to the case are that, deceased’s body was kept in the mortuary of the hospital, when deceased’s grandson along with his father came for the release of the same, it came as a surprise that the dead body was not of the deceased. Further, it came to light that, V.K. Ramesh (Pubic Relations Officer) of OP-1 had already released the body to immediate relatives of Lt. Col. A.P. Kanthi who had died a day after the deceased and the body released was cremated with religious rites. Relatives of Lt. Col. A.P. Kanthi admitted their mistake and sought apology and thereafter handed over the ashes of the deceased.<\/p>\n

It was alleged that that such callous attitude of OPs in wrongly releasing the dead body of the father of the complainants deprived their right to decent cremation of deceased. Aggrieved with the stated a complaint was filed before Kerala State Commission.<\/p>\n

OPs contended that it was neither unfair trade practice nor negligence nor deficiency of service on their part. Complaint cannot be maintainable as the claim raised by complainants was beyond the scope of Consumer Protection Act, 1986.<\/p>\n

Further, the State Commission partly allowed the complaint by awarding Rs 25 lakhs as compensation. Aggrieved with the same, OPs filed the first appeal.<\/p>\n

Commission in the above view held that,\u00a0<\/strong><\/span>it was negligence and failure of duty of care by the PRO who without proper identification wrongly released the dead body of the deceased.\u00a0<\/span><\/p>\n

Commission also observed that,<\/p>\n

\n
\n
\n

“complaint is totally misconceived as 2 of the 4 children of the deceased person have attempted to make a fortune out of the mistake committed by a stranger who bonafidely claimed the body of their deceased father. The State Commission ought to have appreciated that it is trite law that awarding of compensation should be on the basis of cogent grounds.”<\/em><\/p>\n

Concurring with State Commission’s view, bench stated that the point made by the complainants stands proved, i.e. release of the dead body of the complainants\u2019 father to some other person, and thereby depriving the complainants of the last rites and cremation and final journey of the deceased, is decidedly deficiency in service within the meaning of Section 2(1)(g) & (o) of the Act 1986.<\/span><\/p>\n

Thus, <\/span>the compensation of Rs 5 lakh to the complainants would be just and equitable, and would meet the ends of justice.<\/span>\u00a0[Ernakulam Medical Centre v. Dr P.R. Jayasree, First Appeal No. 273 of 2017, decided on 12-03-2020]<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

National Consumer Disputes Redressal Commission (NCDRC): A Division Bench of Dr S.M. Kantikar (Presiding Member) and Dinesh Singh (Member) while addressing the <\/p>\n","protected":false},"author":8808,"featured_media":199533,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,11],"tags":[2728,40063,11521,3065,40065,40064],"class_list":["post-227217","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casebriefs","category-tribunals_commissions_regulatorybodies","tag-compensation","tag-dead-body","tag-deficiency-in-service","tag-negligence","tag-section-21g-o-of-consumer-protection-act","tag-wrongly-releasing-the-dead-body"],"yoast_head":"\nNCDRC | Releasing a dead body by a hospital to an unrelated third person unquestionably constitutes 'deficiency in service' within the meaning of S. 2(1)(g) & (o) of Consumer Protection Act, 1986 | SCC Times<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NCDRC | Releasing a dead body by a hospital to an unrelated third person unquestionably constitutes 'deficiency in service' within the meaning of S. 2(1)(g) & (o) of Consumer Protection Act, 1986\" \/>\n<meta property=\"og:description\" content=\"National Consumer Disputes Redressal Commission (NCDRC): A Division Bench of Dr S.M. Kantikar (Presiding Member) and Dinesh Singh (Member) while addressing the\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/\" \/>\n<meta property=\"og:site_name\" content=\"SCC Times\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/scc.online\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-18T06:00:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-12-23T11:01:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1330\" \/>\n\t<meta property=\"og:image:height\" content=\"887\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Bhumika Indulia\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bhumika Indulia\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/\",\"url\":\"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/\",\"name\":\"NCDRC | Releasing a dead body by a hospital to an unrelated third person unquestionably constitutes 'deficiency in service' within the meaning of S. 2(1)(g) & (o) of Consumer Protection Act, 1986 | SCC Times\",\"isPartOf\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg\",\"datePublished\":\"2020-03-18T06:00:27+00:00\",\"dateModified\":\"2020-12-23T11:01:35+00:00\",\"author\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/919ec47cc1b871b362af05740398033a\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/#primaryimage\",\"url\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg\",\"contentUrl\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg\",\"width\":1330,\"height\":887,\"caption\":\"National Consumer Disputes Redressal Commission\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.scconline.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"NCDRC | Releasing a dead body by a hospital to an unrelated third person unquestionably constitutes ‘deficiency in service’ within the meaning of S. 2(1)(g) & (o) of Consumer Protection Act, 1986\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#website\",\"url\":\"https:\/\/www.scconline.com\/blog\/\",\"name\":\"SCC Times\",\"description\":\"Bringing you the Best Analytical Legal News\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.scconline.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/919ec47cc1b871b362af05740398033a\",\"name\":\"Bhumika Indulia\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/04\/Me-150x150.jpg\",\"contentUrl\":\"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/04\/Me-150x150.jpg\",\"caption\":\"Bhumika Indulia\"},\"url\":\"https:\/\/www.scconline.com\/blog\/post\/author\/editor_1\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"NCDRC | Releasing a dead body by a hospital to an unrelated third person unquestionably constitutes 'deficiency in service' within the meaning of S. 2(1)(g) & (o) of Consumer Protection Act, 1986 | SCC Times","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/","og_locale":"en_US","og_type":"article","og_title":"NCDRC | Releasing a dead body by a hospital to an unrelated third person unquestionably constitutes 'deficiency in service' within the meaning of S. 2(1)(g) & (o) of Consumer Protection Act, 1986","og_description":"National Consumer Disputes Redressal Commission (NCDRC): A Division Bench of Dr S.M. Kantikar (Presiding Member) and Dinesh Singh (Member) while addressing the","og_url":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/","og_site_name":"SCC Times","article_publisher":"https:\/\/www.facebook.com\/scc.online\/","article_published_time":"2020-03-18T06:00:27+00:00","article_modified_time":"2020-12-23T11:01:35+00:00","og_image":[{"width":1330,"height":887,"url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg","type":"image\/jpeg"}],"author":"Bhumika Indulia","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Bhumika Indulia","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/","url":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/","name":"NCDRC | Releasing a dead body by a hospital to an unrelated third person unquestionably constitutes 'deficiency in service' within the meaning of S. 2(1)(g) & (o) of Consumer Protection Act, 1986 | SCC Times","isPartOf":{"@id":"https:\/\/www.scconline.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/#primaryimage"},"image":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/#primaryimage"},"thumbnailUrl":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg","datePublished":"2020-03-18T06:00:27+00:00","dateModified":"2020-12-23T11:01:35+00:00","author":{"@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/919ec47cc1b871b362af05740398033a"},"breadcrumb":{"@id":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/#primaryimage","url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg","contentUrl":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg","width":1330,"height":887,"caption":"National Consumer Disputes Redressal Commission"},{"@type":"BreadcrumbList","@id":"https:\/\/www.scconline.com\/blog\/post\/2020\/03\/18\/deficiency-in-service-ncdrc-releasing-a-dead-body-by-a-hospital-to-an-unrelated-third-person-unquestionably-constitutes-deficiency-in-service-within-the-meaning-of-s-21g-o-of-consumer\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.scconline.com\/blog\/"},{"@type":"ListItem","position":2,"name":"NCDRC | Releasing a dead body by a hospital to an unrelated third person unquestionably constitutes ‘deficiency in service’ within the meaning of S. 2(1)(g) & (o) of Consumer Protection Act, 1986"}]},{"@type":"WebSite","@id":"https:\/\/www.scconline.com\/blog\/#website","url":"https:\/\/www.scconline.com\/blog\/","name":"SCC Times","description":"Bringing you the Best Analytical Legal News","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.scconline.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/919ec47cc1b871b362af05740398033a","name":"Bhumika Indulia","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.scconline.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/04\/Me-150x150.jpg","contentUrl":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/04\/Me-150x150.jpg","caption":"Bhumika Indulia"},"url":"https:\/\/www.scconline.com\/blog\/post\/author\/editor_1\/"}]}},"jetpack_featured_media_url":"https:\/\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":241218,"url":"https:\/\/www.scconline.com\/blog\/post\/2020\/12\/24\/consumer-protection-act-2019-a-primer\/","url_meta":{"origin":227217,"position":0},"title":"Consumer Protection Act, 2019: A Primer","author":"Editor","date":"December 24, 2020","format":false,"excerpt":"Suchita Shukla\u2020","rel":"","context":"In "Law made Easy"","block_context":{"text":"Law made Easy","link":"https:\/\/www.scconline.com\/blog\/post\/category\/law-made-easy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2020\/12\/240_F_370158620_1zUOBgs9xrY6WoZAL8Cg6AVEssJsFEC7-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2020\/12\/240_F_370158620_1zUOBgs9xrY6WoZAL8Cg6AVEssJsFEC7-1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2020\/12\/240_F_370158620_1zUOBgs9xrY6WoZAL8Cg6AVEssJsFEC7-1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2020\/12\/240_F_370158620_1zUOBgs9xrY6WoZAL8Cg6AVEssJsFEC7-1.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2020\/12\/240_F_370158620_1zUOBgs9xrY6WoZAL8Cg6AVEssJsFEC7-1.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":241310,"url":"https:\/\/www.scconline.com\/blog\/post\/2020\/12\/25\/2020-wrap-up-flashback-of-stories-on-consumer-cases\/","url_meta":{"origin":227217,"position":1},"title":"2020 Wrap Up — Flashback of Stories on Consumer Cases","author":"Bhumika Indulia","date":"December 25, 2020","format":false,"excerpt":"Since 2020 is now winding down, we switch on our flashback mode and note that a lot of changes in the name of \u2018new normal\u2019 appeared. Pandemic impacted everything, be it the normal grocery shopping outlets or the justice delivery system mechanisms. So reflecting back at some of our best\u2026","rel":"","context":"In "Legal RoundUp"","block_context":{"text":"Legal RoundUp","link":"https:\/\/www.scconline.com\/blog\/post\/category\/columns-for-roundup\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2020\/12\/FLASH-1-2.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2020\/12\/FLASH-1-2.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2020\/12\/FLASH-1-2.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2020\/12\/FLASH-1-2.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2020\/12\/FLASH-1-2.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":6561,"url":"https:\/\/www.scconline.com\/blog\/post\/2015\/04\/01\/victims-of-fraudulent-default-on-the-part-of-a-financial-establishment-entitled-for-compensation-under-consumer-protection-act\/","url_meta":{"origin":227217,"position":2},"title":"Victims of fraudulent default on the part of a Financial Establishment entitled for compensation under Consumer Protection Act","author":"Sucheta","date":"April 1, 2015","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC): In a landmark judgment, while observing that Maharashtra Protection of Interest of Depositors in Financial Establishments Act, 1999 (MPID Act) does not provide for an adequate redressal of the grievances of a person who suffers on account of the fraudulent default on the part\u2026","rel":"","context":"In "Tribunals\/Commissions\/Regulatory Bodies"","block_context":{"text":"Tribunals\/Commissions\/Regulatory Bodies","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/tribunals_commissions_regulatorybodies\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2015\/10\/scc-blog_Page_9.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":288106,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/03\/29\/consumer-commission-cannot-decide-disputed-questions-of-fact-supreme-court-legal-research-legal-news-updates\/","url_meta":{"origin":227217,"position":3},"title":"Complaints with \u2018highly disputed questions of facts\u2019 cannot be decided by Consumer Disputes Redressal Commission\/Forum: Supreme Court","author":"Ridhi","date":"March 29, 2023","format":false,"excerpt":"Supreme Court quashed the original complaint and said that respondent miserably failed to discharge his burden to prove deficiency in service on part of the bank.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"Consumer Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/03\/MicrosoftTeams-image-909.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/03\/MicrosoftTeams-image-909.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/03\/MicrosoftTeams-image-909.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/03\/MicrosoftTeams-image-909.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":244408,"url":"https:\/\/www.scconline.com\/blog\/post\/2021\/02\/25\/educational-institutions\/","url_meta":{"origin":227217,"position":4},"title":"NCDRC | Whether educational institutions and co-curricular activities such as swimming provided by them will be covered under Consumer Protection Act? Read on","author":"Bhumika Indulia","date":"February 25, 2021","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) addressed the issue of whether educational institutions fall under the ambit of Consumer Protection Act, 1986. The instant appeal was filed under Section 19 of the Consumer Protection Act, 1986 against the Order of Uttar Pradesh State Consumer Disputes Redressal\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":308286,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/02\/speed-post-sender-consumer-protection-act-postal-department-liablity-deficiency-of-service-scdrc-legal-news\/","url_meta":{"origin":227217,"position":5},"title":"Speed post sender is a consumer under Consumer Protection Act; Postal Dept. cannot escape liability by virtue of S 6 of Indian Post Office Act, 1898, SCDRC reiterates","author":"Sucheta","date":"December 2, 2023","format":false,"excerpt":"State Commission relying on NCDRC precedents, upheld District Consumer Commission\u2019s decision to hold the Postal Department liable for delayed delivery of a speed post by 19 days which resulted the complainant\u2019s son to miss his chance to get admission in JNU.","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"postal department speed post","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/postal-department-speed-post.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/postal-department-speed-post.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/postal-department-speed-post.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/postal-department-speed-post.webp?resize=700%2C400&ssl=1 2x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/227217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/8808"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=227217"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/227217\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/199533"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=227217"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=227217"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=227217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}