{"id":224692,"date":"2020-01-29T18:05:12","date_gmt":"2020-01-29T12:35:12","guid":{"rendered":"https:\/\/www.scconline.com\/blog\/?p=224692"},"modified":"2020-01-29T18:02:01","modified_gmt":"2020-01-29T12:32:01","slug":"district-consumer-forum-marriage-bureaus-failure-to-find-a-match-or-arrange-any-meeting-held-as-deficient-service-directed-to-refund-amount-paid-by-complainant","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2020\/01\/29\/district-consumer-forum-marriage-bureaus-failure-to-find-a-match-or-arrange-any-meeting-held-as-deficient-service-directed-to-refund-amount-paid-by-complainant\/","title":{"rendered":"District Consumer Forum | Marriage bureau\u2019s failure to find a match or arrange any meeting, held as \u2018deficient service\u2019 \u2013 directed to refund amount paid by complainant"},"content":{"rendered":"

District Consumer Disputes Redressal Forum, New Delhi:<\/strong> The Coram of Rekha Rani (President) and Kiran Kaushal (Member) allowed a case filed against the opposite party Global Alliance Matrimony (OP) under Section 11 of the Consumer Protection Act, 1986.<\/p>\n

The complainant, Saurabh Rai filed a complaint in this forum against the OP, a marriage bureau, alleging them of unfair trade practices and deficient in providing services. The complainant had paid Rs 31,000 to the OP for premium matrimonial service. Neither did he found a perfect match nor a single meeting. OP also didn\u2019t provide any customised service as promised at the time of registration. The complainant also stated that after some time OP stopped taking his and his aunt\u2019s calls. Notice was duly served upon the OP but none appeared on its behalf to contest the case of the complainant. Hence, OP proceeded ex-parte.<\/p>\n

The Tribunal was of the opinion that OP was grossly deficient in service and allowed the complaint, and directed OP to refund Rs 31,000 paid by the complainant along with interest at 6 percent per annum from the date of registration till realization. Additionally, the Tribunal also directed OP to pay Rs 5,000 towards mental agony, harassment and cost of litigation.[Saurabh Rai v. Global Alliance Matrimony, Complaint Case No. CC\/196 of 2017, decided on 05-12-2019]<\/p>\n","protected":false},"excerpt":{"rendered":"

District Consumer Disputes Redressal Forum, New Delhi: The Coram of Rekha Rani (President) and Kiran Kaushal (Member) allowed a case filed against <\/p>\n","protected":false},"author":8808,"featured_media":63032,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,4721],"tags":[39383,39382,39384,3684],"class_list":["post-224692","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casebriefs","category-district-court","tag-deficient-service","tag-marriage-bureau","tag-section-11-of-consumer-protection-act","tag-unfair_trade_practices"],"yoast_head":"\nDistrict Consumer Forum | Marriage bureau\u2019s failure to find a match or arrange any meeting, held as \u2018deficient service\u2019 \u2013 directed to refund amount paid by complainant | SCC Times<\/title>\n<meta name=\"robots\" content=\"index, follow, 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Thammanna and Sharavathi S.M (Members), upon perusal of the facts revealing such\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/03\/consumer-protection.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/03\/consumer-protection.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/03\/consumer-protection.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/03\/consumer-protection.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/03\/consumer-protection.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":260274,"url":"https:\/\/www.scconline.com\/blog\/post\/2022\/01\/19\/consumer-cannot-be-forced-to-pay-service-charge-in-a-restaurant\/","url_meta":{"origin":224692,"position":1},"title":"Consumer cannot be forced to pay \u201cservice charge\u201d in a restaurant: Consumer Forum finds conduct of restaurant contrary to principles of Consumer Protection Act","author":"Bhumika Indulia","date":"January 19, 2022","format":false,"excerpt":"District Consumer Disputes Redressal Commission, Kolkata Unit-II(Central): While holding against the service charge, charged by a restaurant, Coram of Swapan Kumar Mahanty (President) and Ashoke Kumar Ganguly (Member) directed for return of the amount charged as \u201cservice charge\u201d along with compensation. 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Read detailed report on DSCDRC\u2019s decision","author":"Bhumika Indulia","date":"August 24, 2021","format":false,"excerpt":"Delhi State Consumer Disputes Redressal Commission (DSCDRC): Coram of Dr Justice Sangita Dhingra Sehgal (President) and Anil Srivastava (Member)ordered the builder to refund the money deposited by the complainant, as a consequence of not being able to deliver the possession of flat on time. However, it was held that the\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/07\/MicrosoftTeams-image-25.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/07\/MicrosoftTeams-image-25.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/07\/MicrosoftTeams-image-25.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/07\/MicrosoftTeams-image-25.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/07\/MicrosoftTeams-image-25.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":257970,"url":"https:\/\/www.scconline.com\/blog\/post\/2021\/12\/01\/false-assurance-given-to-buyer-for-delivery-of-possession-while-keeping-hard-earned-money-of-buyer-for-11-years\/","url_meta":{"origin":224692,"position":3},"title":"False assurance given to buyer for delivery of possession while keeping hard-earned money of buyer for 11 years: Commission directs builder to refund amount | Read full decision","author":"Bhumika Indulia","date":"December 1, 2021","format":false,"excerpt":"Delhi State Consumer Disputes Redressal Commission (DSCDRC): On finding deficiency in providing services, Coram of Dr Justice Sangita Dhingra Sehgal (President) and Anil Srivastava (Member), held that the builder gave false assurances to the complainant with regard to handing over the buyer for delivery of possession. The instant complaint was\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/07\/MicrosoftTeams-image-24-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/07\/MicrosoftTeams-image-24-1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/07\/MicrosoftTeams-image-24-1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/07\/MicrosoftTeams-image-24-1.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2021\/07\/MicrosoftTeams-image-24-1.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":267017,"url":"https:\/\/www.scconline.com\/blog\/post\/2022\/05\/18\/if-a-person-makes-an-investment-in-shares-will-he-be-considered-a-consumer-ncdrc-consumer-protection-act-legalnews-law-legalupdate\/","url_meta":{"origin":224692,"position":4},"title":"If a person makes an investment in shares, will he be considered a Consumer under S. 2(1)(d) of Consumer Protection Act? NCDRC elaborates in view of \u2018earning livelihood\u2019","author":"Bhumika Indulia","date":"May 18, 2022","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath, Presiding Member, held that the complainant was not investing money in the share market exclusively for earning his livelihood, hence the same was he did not fall under the definition of Consumer. Instant revision was filed by the petitioner under Section 21(b)\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":213804,"url":"https:\/\/www.scconline.com\/blog\/post\/2019\/04\/20\/district-consumer-disputes-redressal-forum-bata-directed-to-provide-free-carry-bags-to-customers-and-stop-unfair-trade-practice\/","url_meta":{"origin":224692,"position":5},"title":"District Consumer Disputes Redressal Forum | “BATA” directed to provide free carry bags to customers and stop \u201cunfair trade practice\u201d","author":"Bhumika Indulia","date":"April 20, 2019","format":false,"excerpt":"District Consumer Disputes Redressal Forum, U.T. Chandigarh: The Bench of Rattan Singh Thakur (President) and Surjeet Kaur and Suresh Kumar Sardana (Members) recorded a firm finding in the present case against the footwear brand \u201cBATA\u201d, stating that it involved in \u201cunfair trade practice.\u201d In the present case, the complainant stated\u2026","rel":"","context":"In "Case Briefs"","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/04\/bata.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/04\/bata.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/04\/bata.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/04\/bata.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2019\/04\/bata.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/224692","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/8808"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=224692"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/224692\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/63032"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=224692"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=224692"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=224692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}