{"id":206379,"date":"2018-12-07T13:30:04","date_gmt":"2018-12-07T08:00:04","guid":{"rendered":"https:\/\/www.scconline.com\/blog\/?p=206379"},"modified":"2019-03-07T11:31:00","modified_gmt":"2019-03-07T06:01:00","slug":"cases-of-carriage-by-air-question-of-limitation-should-be-decided-in-accordance-with-carriage-by-air-act-1972","status":"publish","type":"post","link":"https:\/\/www.scconline.com\/blog\/post\/2018\/12\/07\/cases-of-carriage-by-air-question-of-limitation-should-be-decided-in-accordance-with-carriage-by-air-act-1972\/","title":{"rendered":"Cases of carriage by air &#8212; question of limitation should be decided in accordance with Carriage By Air Act, 1972"},"content":{"rendered":"<p style=\"text-align: justify;\"><strong>National Consumer Disputes Redressal Commission<\/strong> <strong>(NCDRC)<\/strong>: A Division Member Bench of Dr S.M. Kantikar, Presiding Member, Dinesh Singh, Member, dismissed a revision petition filed against the order of the State Commission, whereby the petitioner was ordered to pay compensation to the respondent for deficiency in services.<\/p>\n<p style=\"text-align: justify;\">The main issue that arose before the Commission was whether the complaint filed by the respondent was within the period of limitation.<\/p>\n<p style=\"text-align: justify;\">The Commission observed that the Consumer Protection Act, 1986 (COPRA) was enacted to provide an additional remedy to the consumer apart from other remedies available to them under different laws. The respondent herein was well within the ambit of \u201cconsumer\u201d as per the provisions of COPRA and hence it had rightly approached the district forum for redressal of its grievances. The Commission further observed that Section 24A of the COPRA talks about the period of limitation in filing a complaint and it says that the complaint shall be filed within 2 years from the date on which the cause of action arose. It is pertinent to note that the instant case involved an issue of carriage by air and there is a separate enactment which governs the law related to carriage by air i.e. Carriage By Air Act, 1972 (1972 Act). Rule 30 of the Second Schedule of 1972 Act says that right to claim damages gets extinguished if an action is not brought against the erring party within 2 years from the date of arrival at the destination. Clearly in case if there arises a conflict between Section 24 A of the COPRA and Rule 30 of the 1972 Act, then Rule 30 shall prevail since the 1972 Act was enacted under Article 253 of the Constitution of India to implement an international convention.<\/p>\n<p style=\"text-align: justify;\">The Commission held that as per the ruling of the Supreme Court in the case of <em>Sahwney Export House (P) Ltd. v. Pakistan International Airlines<\/em>, First Appeal No. 283 of 1992, the 1972 Act shall prevail over the provisions of COPRA if the case pertains to carriage by air and there is a question of limitation involved, even if the complaint is filed under the provisions of the COPRA. Resultantly, the Commission allowed the revision petition and set aside the order of the state commission.[Pakistan International Airlines v. Dar Trading Co., <a href=\"http:\/\/scconline.com\/DocumentLink\/6dbVEG1C\"><b>2018 SCC OnLine NCDRC 458<\/b><\/a>, order dated 03-12-2018]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>National Consumer Disputes Redressal Commission (NCDRC): A Division Member Bench of Dr S.M. Kantikar, Presiding Member, Dinesh Singh, Member, dismissed a revision <\/p>\n","protected":false},"author":8808,"featured_media":199533,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,11],"tags":[32774,32773,2728,32093],"class_list":["post-206379","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casebriefs","category-tribunals_commissions_regulatorybodies","tag-air-act","tag-carriage-by-air","tag-compensation","tag-deficiency-in-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cases of carriage by air -- question of limitation should be decided in accordance with Carriage By Air Act, 1972 | SCC Times<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scconline.com\/blog\/post\/2018\/12\/07\/cases-of-carriage-by-air-question-of-limitation-should-be-decided-in-accordance-with-carriage-by-air-act-1972\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cases of carriage by air -- question of limitation should be decided in accordance with Carriage By Air Act, 1972\" \/>\n<meta property=\"og:description\" content=\"National Consumer Disputes Redressal Commission (NCDRC): A Division Member Bench of Dr S.M. 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The appellant had purchased a postpaid internet connection\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":277719,"url":"https:\/\/www.scconline.com\/blog\/post\/2022\/11\/18\/supreme-court-set-aside-the-order-of-ncdrc-reducing-lakhs-of-compensation-granted-by-the-state-commission-to-rupees-10000-legal-research-legal-news-updates\/","url_meta":{"origin":206379,"position":1},"title":"Supreme Court sets aside NCDRC&#8217;s judgment reducing almost Rs. 14 Lakhs of compensation granted by State Commission to Rs. 10,000","author":"Editor","date":"November 18, 2022","format":false,"excerpt":"\u00a0 \u00a0 Supreme Court: In an appeal filed against the judgment passed by the National Consumer Disputes Redressal Commission (\u2018NCDRC\u2019), wherein the amount of compensation has reduced to Rs. 10,000\/- as against the amount of Rs. 13,79,901\/- granted by the State Commission to be paid to the appellant, division bench\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/11\/MicrosoftTeams-image21-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/11\/MicrosoftTeams-image21-1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/11\/MicrosoftTeams-image21-1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/11\/MicrosoftTeams-image21-1.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2022\/11\/MicrosoftTeams-image21-1.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":199516,"url":"https:\/\/www.scconline.com\/blog\/post\/2018\/08\/02\/omission-on-part-of-bank-resulting-in-lapse-of-insurance-policy-amounts-to-deficiency-in-services\/","url_meta":{"origin":206379,"position":2},"title":"Omission on part of bank resulting in lapse of insurance policy amounts to \u2018deficiency in services\u2019","author":"Bhumika Indulia","date":"August 2, 2018","format":false,"excerpt":"National Consumer Disputes Redressal Commission (NCDRC): The Bench comprising of R.K. Agarwal, J., M. Shreesha, Member, dismissed the revision petition filed against the order of Haryana State Consumer Disputes Redressal Commission. The respondent had purchased an insurance policy from Oriental Insurance Company which was valid till 28-12-2015, however, the respondent\u2026","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"National Consumer Disputes Redressal Commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2018\/08\/NCDRC_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":296074,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/07\/05\/qatar-airways-compensate-kerala-hc-judge-denying-boarding-despite-having-pass-consumer-court\/","url_meta":{"origin":206379,"position":3},"title":"District Consumer Court directs Qatar Airways to compensate a High Court Judge for denying him permission to board the plane despite having boarding pass","author":"Sucheta","date":"July 5, 2023","format":false,"excerpt":"DCDRC directed compensation of Rs. 7 Lakhs for causing hardship and mental agony to Justice Bechu Kurian Thomas, due to deficient services on part of Qatar Airways in 2018 when he had planned a trip to Scotland with his friends.","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"district consumer disputes redressal commission","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/05\/district-consumer-disputes-redressal-commission.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":308286,"url":"https:\/\/www.scconline.com\/blog\/post\/2023\/12\/02\/speed-post-sender-consumer-protection-act-postal-department-liablity-deficiency-of-service-scdrc-legal-news\/","url_meta":{"origin":206379,"position":4},"title":"Speed post sender is a consumer under Consumer Protection Act; Postal Dept. cannot escape liability by virtue of S 6 of Indian Post Office Act, 1898, SCDRC reiterates","author":"Sucheta","date":"December 2, 2023","format":false,"excerpt":"State Commission relying on NCDRC precedents, upheld District Consumer Commission\u2019s decision to hold the Postal Department liable for delayed delivery of a speed post by 19 days which resulted the complainant\u2019s son to miss his chance to get admission in JNU.","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"postal department speed post","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/postal-department-speed-post.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/postal-department-speed-post.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/postal-department-speed-post.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2023\/12\/postal-department-speed-post.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":371423,"url":"https:\/\/www.scconline.com\/blog\/post\/2026\/01\/02\/bom-hc-consumer-not-penalised-insurer-cheque-negligence\/","url_meta":{"origin":206379,"position":5},"title":"Consumer cannot be penalised for insurer&#8217;s operational negligence with premium cheque: Bombay High Court","author":"Soumya Yadav","date":"January 2, 2026","format":false,"excerpt":"\u201cThe dishonour was not due to insufficiency of funds but due to technical problems in the aftermath of the floods.\u201d","rel":"","context":"In &quot;Case Briefs&quot;","block_context":{"text":"Case Briefs","link":"https:\/\/www.scconline.com\/blog\/post\/category\/casebriefs\/"},"img":{"alt_text":"consumer insurer cheque negligence","src":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2026\/01\/consumer-insurer-cheque-negligence.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2026\/01\/consumer-insurer-cheque-negligence.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2026\/01\/consumer-insurer-cheque-negligence.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.scconline.com\/blog\/wp-content\/uploads\/2026\/01\/consumer-insurer-cheque-negligence.webp?resize=700%2C400&ssl=1 2x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/206379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/users\/8808"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/comments?post=206379"}],"version-history":[{"count":0,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/posts\/206379\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media\/199533"}],"wp:attachment":[{"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/media?parent=206379"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/categories?post=206379"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scconline.com\/blog\/wp-json\/wp\/v2\/tags?post=206379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}