https://www.scconline.com/blog/post/2023/12/02/speed-post-sender-consumer-protection-act-postal-department-liablity-deficiency-of-service-scdrc-legal-news/
Speed post sender is a consumer under Consumer Protection Act; Postal Dept. cannot escape liability by virtue of S 6 of Indian Post Office Act, 1898, SCDRC reiterates